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  1. #1
    Gemt
    Guest

    New g74sx not booting

    Hey,

    I just picked up my new G74SX, but was deeply dissapointed when I noticed it wont boot.

    When starting it, the Power on lamp is glowing, but the HDD lamp only blinks once before it goes dead. The monitor never seems to come on.

    I tried to change the HDD just in case, as I bought an SSD to use with the computer, but no change. I also tried to remove one by one of the two RAM sticks, but no luck there either.

    I was wondering if there are anything else I could try before inevitably sending it back where I bought it. I would very much prefer not to do that as it would probably mean several weeks of waitin

    Any input is appreciated.


    Edit:
    My G74sx is the version with following specs:
    120Hz 3D monitor (1920x1080)
    I7 2670QM CPU
    8gig ram
    500gb SSH

  2. #2
    ROG Guru: Black Belt Array JRd1st's Avatar
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    Try removing the other HDD. Or the other ramstick.

    Either way, return it for an exchange.
    Read the User's Manual for more info.



    G74SX-A1 BIOS 203
    Intel 6230 WiFi/BT
    LG E2350 LED LCD Monitor
    Intel Series 510 120 GB SSD

    Drivers, Apps and How To's
    Latest nVidia Drivers

    JRd1st on DeviantArt.com

  3. #3
    Gemt
    Guest
    Tried changing the hdd and the ramsticks as I mentioned.

    Depressing kickoff with new laptop

  4. #4
    ROG Guru: Black Belt Array
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    If you have a bootable CD (like maybe a Windows installations disc), try booting from that.

  5. #5
    Gemt
    Guest
    No able to open bios or anything. The monitor looks dead.

  6. #6
    ROG Guru: Black Belt Array JRd1st's Avatar
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    Did it boot before you tried changing components?
    Read the User's Manual for more info.



    G74SX-A1 BIOS 203
    Intel 6230 WiFi/BT
    LG E2350 LED LCD Monitor
    Intel Series 510 120 GB SSD

    Drivers, Apps and How To's
    Latest nVidia Drivers

    JRd1st on DeviantArt.com

  7. #7
    Gemt
    Guest
    Yes. Took it out of the packing, plugged the power adapter inn, tried to start it but nothing. Then I started changing components etc just in case, but no luck. I dont suppose there are any reset buttons for bios/ram or anything I can try?

  8. #8
    ROG Guru: Black Belt Array JRd1st's Avatar
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    Remove the battery and try with just the adapter.

    If that doesn't work, remove the charger cable and depress the power button for a full minute. Then try the adapter again.

    I'd really get an exchange, dude. You shouldn't be paying $1600 more or less for a problem unit.
    Read the User's Manual for more info.



    G74SX-A1 BIOS 203
    Intel 6230 WiFi/BT
    LG E2350 LED LCD Monitor
    Intel Series 510 120 GB SSD

    Drivers, Apps and How To's
    Latest nVidia Drivers

    JRd1st on DeviantArt.com

  9. #9
    Gemt
    Guest
    Tried this as well. Seems I just have to send it back inn and cross fingers it wont take too meny weeks to get a new one... Norwegian customer support is not the best in most of these cases

  10. #10
    ROG Guru: Black Belt Array JRd1st's Avatar
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    Send it to the retailer.

    Post their name here if they give you problems.

    Good Luck!
    Read the User's Manual for more info.



    G74SX-A1 BIOS 203
    Intel 6230 WiFi/BT
    LG E2350 LED LCD Monitor
    Intel Series 510 120 GB SSD

    Drivers, Apps and How To's
    Latest nVidia Drivers

    JRd1st on DeviantArt.com

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