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  1. #161
    ROG Guru: Yellow Belt Array
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    1. Yes
    2. Yes
    3. Yes
    4. Empty
    5. No - I will try that
    6. No - I will try that

  2. #162
    ROG Guru: Blue Belt Array Gps3dx PC Specs
    Gps3dx PC Specs
    Laptop (Model)Current: G751JT | Retired: G55VW, G51JX
    MotherboardInc M.2 slot
    Storage #1Samsungs EVO 850 128GB
    Storage #21TB HGST Travelstar 7K1000 (HTS721010A9E630)
    CPU CoolerMother Nature & Thermodynamics laws
    Mouse Logitech MX 518
    Headset/Speakers Logitech T6060
    OS Cleaned installed Windows 10 HOME x64
    Accessory #1 Leap Motion

    Join Date
    Feb 2015
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    Quote Originally Posted by Sanctrum View Post
    1. Yes
    2. Yes
    3. Yes
    4. Empty
    5. No - I will try that
    6. No - I will try that
    @Sanctrum - I tried my self re-installing the drivers.... me 2 got error that the device isn't working with the drivers....
    I made mistake....
    use the INF ONLY from the source from which I found, thus use INF that reports "DriverVer=10/16/2012,1.0.6.245" on the "Intel(R)_USB_3.0_eXtensible_Host_Controller_Drive r" version 1.0.10.255.
    The secret here, apparently, is to uninstall the xHCI controller & root hub devices ( including the driver, when a popup ask you about that).
    afterwards, "search for changes" so the OS with auto install the MS drivers...
    Then, although the the previous modded driver is listed in the "show compatible hardware" list - manually choose "have disk" and install the controller & root hub driver from the modded driver folder.

    if it doesn't succeed - try to uninstall more USB devices under the USB tree. ( also enable to show hidden devices ).

    so I can guaranty, once more - this driver works, and will allows USB 3.0 super-speed on both sides on the g751.

  3. #163
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    I just bought the G751JT and I can confirm that only the second left usb 3.0 is causing freqvent disconnects,but that is because they`ve connected all devices only to that port such as web camera,card reader,bt.I used aida64 to check and the other ports have nothing connected to them.I use this second left usb port to connect my wireless mouse and the other 3 for external hdd and usb sticks;I think everyone has a wireless mouse that they use so you can plug it in this port and use the others for hdd and usb sticks.They should have divided the web camera,card reader and bt to all the ports not just one.Try and see if it works like this.I have usb charger plus installed and intel chipset drivers from asus website.

  4. #164
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    I`ve searched for solutions for this problem and I`ve found some drivers that also work on Windows 10 Pro x64 wich I`m currently using. You cand download the drivers from this link http://www.win-raid.com/t834f25-USB-...nd-modded.html and search for >64bit Intel USB 3.0 Drivers v3.0.5.69 mod and signed by Fernando<. You will have to disable windows driver signature enforcement and install them one by one: first one is the intel usb 3.0 extensible host controler then usb 3.0 root hub.After installing the first one you will need to disable windows driver signature enforcement again to also install usb 3.0 root hub.Please contact me if any issues.Hope it will work for others with the same issue.

  5. #165
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    I'm subscribing to this thread... This is my first post here. Exact same problem. Bought a ROG G751JL-DS71 a few months ago and just noticed that the left ports do not work at all with any USB 3.0 drives, only with things like my wireless mouse, etc. Tried Toshiba, WD and G-drives on the left USB ports. No luck. Has anybody found any workarounds for this? I apologize for not being able to read all 17 pages of the thread.

  6. #166
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    For the record, I just tried a 256GB Lexar USB 3.0 thumbdrive and it worked. Other USB 2.0 thumbdrives work as well. In my particular case, it seems that the issue is only with conventional external drives.

  7. #167
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by Gps3dx View Post
    @Sanctrum - I tried my self re-installing the drivers.... me 2 got error that the device isn't working with the drivers....
    I made mistake....
    use the INF ONLY from the source from which I found, thus use INF that reports "DriverVer=10/16/2012,1.0.6.245" on the "Intel(R)_USB_3.0_eXtensible_Host_Controller_Drive r" version 1.0.10.255.
    The secret here, apparently, is to uninstall the xHCI controller & root hub devices ( including the driver, when a popup ask you about that).
    afterwards, "search for changes" so the OS with auto install the MS drivers...
    Then, although the the previous modded driver is listed in the "show compatible hardware" list - manually choose "have disk" and install the controller & root hub driver from the modded driver folder.

    if it doesn't succeed - try to uninstall more USB devices under the USB tree. ( also enable to show hidden devices ).

    so I can guaranty, once more - this driver works, and will allows USB 3.0 super-speed on both sides on the g751.
    Maybe it is that you have pointed out to the wrong hardware chipset drivers... Mine G751jy is equipped with the Intel 8 Series/C220... and you have pointed out to the 1.0.10.255 which is dedicated to Intel® 7 Series/C216 Chipset Family ONLY at Win7...

    Nice try however.. But I can't really imagine how you actually get it working as described? Your G751 is with Intel 7 chipset or else?
    Last edited by Sanctrum; 08-12-2015 at 08:08 PM.

  8. #168
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    I have the same problem on min G751. But I have noticed that most of the G751's are shipping with Bios 202 and there are Bios updated all the way to v208. At Bios Update 205 - its says "Fix USB 3.0 port compatibility". Is this a fix -- or possibly a fix for something else.

  9. #169
    ROG Guru: Blue Belt Array Gps3dx PC Specs
    Gps3dx PC Specs
    Laptop (Model)Current: G751JT | Retired: G55VW, G51JX
    MotherboardInc M.2 slot
    Storage #1Samsungs EVO 850 128GB
    Storage #21TB HGST Travelstar 7K1000 (HTS721010A9E630)
    CPU CoolerMother Nature & Thermodynamics laws
    Mouse Logitech MX 518
    Headset/Speakers Logitech T6060
    OS Cleaned installed Windows 10 HOME x64
    Accessory #1 Leap Motion

    Join Date
    Feb 2015
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    Quote Originally Posted by Sanctrum View Post
    Maybe it is that you have pointed out to the wrong hardware chipset drivers... Mine G751jy is equipped with the Intel 8 Series/C220... and you have pointed out to the 1.0.10.255 which is dedicated to Intel® 7 Series/C216 Chipset Family ONLY at Win7...

    Nice try however.. But I can't really imagine how you actually get it working as described? Your G751 is with Intel 7 chipset or else?
    @Sanctrum - My "chipset" is "Intel(R) 8 Series/C220 Series" and to be specific here, all the changes we make is to the XHCI controller so my complete HW id for that item is "PCI\VEN_8086&DEV_8C31&SUBSYS_201F1043&REV_05"
    I think in the intel 8 serie, there are few same HW component with different HW ID - as who knows how/what intel does to each controller.... the important part is that on the G751J<X> (x=T,Y) - the XHCI controller is inte's 8 serie.
    This make is simple to configure the *.inf file of each driver to work with each unique HW ID of each laptop with.
    what i'm I talking about.... ( Please note that the following was done on Windows 10 HOME x64 !, but I believe its the same for win8.1 )
    I tried @cauleaalex suggestion (@cauleaalex - BIG THANKS! ) but at first, after I boot into "disable signed driver enforcement" mode and tried to install the Intel USB 3.0 Drivers - It didn't worked out.
    So as I already understood the same driver for the 8 serie compatible with diffrent HW ID of a component with the same name (Intel(R) USB 3.0 eXtensible Host Controller) - I took part of the HW ID list from the *.inf files I publish few post ago - and put this list into the iusb3xhc.inf of "64bit Intel USB 3.0 Drivers v4.0.0.36 WHQL for Win7"
    After that, I've successfully managed to install the "Intel(R) USB 3.0 eXtensible Host Controller" and then ( maybe reboot required here, again into "disable signed driver enforcement" ) I moded iusb3hub.inf with the "old info" of HW IDs and successfully installed "Intel(R) USB 3.0 Root Hub".

    P.S - the "old info" I talked about for iusb3xhc.inf , which compatible with my G751JT is:
    [Intel]
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_00
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_01
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_02
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_03
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_04


    [Intel.NTAMD64.6.1]
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_00
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_01
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_02
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_03
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_04

    [Intel.NTAMD64]
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_00
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_01
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_02
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_03
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_04

    [Intel.NTAMD64.6.2]
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_00
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_01
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_02
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_03
    %IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_1E31&REV_04
    and for iusb3hub.inf is:
    [Intel.NTAMD64]
    %IUsb3HubDeviceDescRoot% = IUsb3HubModel, IUSB3\ROOT_HUB30
    %IUsb3HubDeviceDesc01% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_01
    %IUsb3HubDeviceDesc02% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_02
    %IUsb3HubDeviceDesc03% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_03
    %IUsb3HubDeviceDesc04% = IUsb3HubModel, IUSB3\CLASS_09

    [Intel.NTAMD64.6.2]
    %IUsb3HubDeviceDescRoot% = IUsb3HubModel, IUSB3\ROOT_HUB30
    %IUsb3HubDeviceDesc01% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_01
    %IUsb3HubDeviceDesc02% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_02
    %IUsb3HubDeviceDesc03% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_03
    %IUsb3HubDeviceDesc04% = IUsb3HubModel, IUSB3\CLASS_09

    [Intel]
    %IUsb3HubDeviceDescRoot% = IUsb3HubModel, IUSB3\ROOT_HUB30
    %IUsb3HubDeviceDesc01% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_01
    %IUsb3HubDeviceDesc02% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_02
    %IUsb3HubDeviceDesc03% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_03
    %IUsb3HubDeviceDesc04% = IUsb3HubModel, IUSB3\CLASS_09


    [Intel.NTAMD64.6.1]
    %IUsb3HubDeviceDescRoot% = IUsb3HubModel, IUSB3\ROOT_HUB30
    %IUsb3HubDeviceDesc01% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_01
    %IUsb3HubDeviceDesc02% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_02
    %IUsb3HubDeviceDesc03% = IUsb3HubModel, IUSB3\CLASS_09&SUBCLASS_00&PROT_03
    %IUsb3HubDeviceDesc04% = IUsb3HubModel, IUSB3\CLASS_09
    Please note that when forcing the device manager to install drive you'll ONLY SUCCEED if you choose "browse" not the 1st time that it appears,
    I.E the order to perform that is: update drive...->Browse my computer ->Let me pick ->Have Disk...-> browse and select the modded driver !

    I attach here the v4.0.0.36 x64 modded INFs (iusb3xhc.inf, iusb3hub.inf) that worked for me on my G751JT.
    if it doesn't work for you, i'm sure you'll be able to install them eventually, by tweaking the HW IDs within the INFs - similarly, As I demonstrated above.iusb3xhc+ iusb3hub for v4.0.0.36.zip

    BIG P.S: for whoever did not understand what i'm talking about:
    On windows 10 x64 HOME edition - I managed to make the USB 3.0 ports to work on SuperSpeed withOUT hangups !

  10. #170
    ROG Enthusiast Array
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    That is odd - I have a 1TB external Toshiba attached to my system and I have used both ports on the Left, and I haven't had any issues - and I do copy large amounts of data. I wonder if it might be a brand driver issue - I didn't install any software with the drive I simply plug it in, and manually use is, so maybe there is a software conflict somewhere?

    I am running 8.1 Home with the G751 and the ext. HD. I can confirm that it does work for me, no issues and the Toshiba case does nicely match the G751 also... cause matt black is good.

    Would be interesting to know what modes people are using to see if that might be a consistent problem with a certain ext. HD

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