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  1. #1
    New ROGer Array
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    Asus G751jy downloading issue

    Hi just picked up my brand spanking new g751jy yesterday. I've noticed when I'm downloading it hangs at 99% and never completes. This is happening to me when I'm trying to update nvidia drivers, and download avast antivirus, super anti-spyware, and also on steam games. Hopefully someone can help me out thanks.
    Last edited by kittenontherun; 11-03-2014 at 10:01 AM.

  2. #2
    New ROGer Array
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    Same for me!
    When the download finishes, the file is corrupted...
    Last edited by massaiTHEdog; 12-11-2014 at 03:42 PM.

  3. #3
    ROG Enthusiast Array xdr PC Specs
    xdr PC Specs
    Laptop (Model)G751JY
    MotherboardM.2 slot
    Memory (part number)32 gigs
    Graphics Card #1GTX 980m
    Storage #1M.2 SSD 256 + Samsung 850 1 Tb
    Storage #2Plain ol' 1 Tb HDD
    Mouse G700s
    Headset DT700Pro
    OS Win10 x64 SL
    Network RouterAsus RT-66AC
    xdr's Avatar
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    Uninstall ASUS Gamefirst III. In combination with some AV software creates some problems. In my case was with NOD32.
    You can try by disabling the service first.

  4. #4
    ROG Guru: White Belt Array
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    mine doesnt do that...got it yesterday. 1st thing i did was uninstall mcafee av. Ive already downloaded 8 gigs worth

  5. #5
    New ROGer Array
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    The problem was Avast!
    Thx!

  6. #6
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    Quote Originally Posted by xdr View Post
    Uninstall ASUS Gamefirst III. In combination with some AV software creates some problems. In my case was with NOD32.
    You can try by disabling the service first.
    You Sir are gentleman and scholar! Already did a system restore and various other things, but just removing Gamefirst fixed all my life issues
    Besides problems I've had with downloading, this issue also impacted youtube and image display on web pages.

    Once again, thanks for quick eand easy fix!

  7. #7
    ROG Enthusiast Array
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    i can see it when i search it, but cant find it in the uninstall list
    (No worries, found it, i was looking on the windows program list, while the uninstall button is actually on the app list)
    Last edited by dapogz; 01-05-2015 at 11:17 AM. Reason: Found it

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