My guess is that it means they don't know when or if they can fix the monitor and so you will get a substitute monitor. "Sub-Ship" is probably "substitution shipment". That's mixed news. Good because it may mean you get a brand new PG278Q but possibly bad because it may take a while for one to be in stock to send you. Mine only took a couple days but some people have been waiting significantly longer.
Which is weird because I think our monitors had the same problem. The flickering and strobing white lines along the right side of the monitor plus kinda blurry text in places?
No, but the crappy repair place sent back my monitor after less than 24 hours saying they didn't see a problem with it, so they never even tried to repair it. It sounds like they found the problem with yours and couldn't fix it.
Yeah I had blurry text under 144hz. ULMB fixed it. But there was crazy flickering at 144hz. Like very noticeable on desktop. It would flicker every 2 seconds. Like pulsating almost.
Happened right after a BF4 crash in ULMB mode. Ive been using the Benq in ULMB and no issues so far.
So just a little update on the rma process. Received e-mail showing my RMA is scheduled to be shipped out to me yesterday.
There is a product information section on the email and it shows different serial # for the monitor I sent in. I'm going to assume they did send me a replacement not 100% sure yet. I will post pictures of the replacement or whatever they send back.
They also didn't give a tracking number for fedex.