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  1. #1
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    [SOLVED] Issue with maxx audio defulting to small headphones

    Pretty much as the title says. im having an issue with my g751jy maxx audio interface. i am running windows 7 because i dont enjoy 8 or 8.1.
    Anyway what happens is i set up a profile in maxx audio manager (rog audio wizard) and i select large headphones because small sounds terrible no low end response really. works fine sounds good. but as soon as i disconnect my headphones and plug them back in the maxx audio program defults back to small headphones. is also does then when i select large speakers when using line out.

    What ive tried so far:
    - Ive tried any setting i can find in rog audio wizard and realtek audio manager.
    - tried the g750 audio drivers (didn't function properly)

    Any help would be greatly appriciated thanks
    Last edited by Boom_austin; 12-11-2014 at 09:37 PM.

  2. #2
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
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    Quote Originally Posted by Boom_austin View Post
    Pretty much as the title says. im having an issue with my g751jy maxx audio interface. i am running windows 7 because i dont enjoy 8 or 8.1.
    Anyway what happens is i set up a profile in maxx audio manager (rog audio wizard) and i select large headphones because small sounds terrible no low end response really. works fine sounds good. but as soon as i disconnect my headphones and plug them back in the maxx audio program defults back to small headphones. is also does then when i select large speakers when using line out.

    What ive tried so far:
    - Ive tried any setting i can find in rog audio wizard and realtek audio manager.
    - tried the g750 audio drivers (didn't function properly)

    Any help would be greatly appriciated thanks
    austin, uninstall the Realtek driver you have now, it's good to restore it with Asus Install as it will use the original build drivers from C:\eSupport to make sure they are the exact same ones the laptop was shipped with.

    When using Asus Install, it will come up with everything it knows about that can be installed Checked. Uncheck those things you uninstalled on purpose, and only leave Checked what you want reinstalled, as when you click Install, everything with a Check in the checkbox will be installed.

    Click image for larger version. 

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    Plug in your headphones, say Ok to the prompt with Headphones checked, and open Realteck HD Audio Manager, select Audio Wizard tab, Click Launch, and when it comes up click on MultiMedia and hit the expand button, then it should look like this, and clicking on the little light icon, the Red one is currently selected, should select between Small, Medium, Large. You need to click on the light Dot, clicking on the word won't work. It works on my G750JH.

    Click image for larger version. 

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    Then you can adjust the rest of the dials and buttons. You can then do this for the other modes, Action, War Room, Soundscape, Battlefield.

    If you can't switch between size by clicking the little Light Dot, the Red one shows currently selected, then there is a bug in the software, and you need to report it to Asus via a Technical Inquiry. Make sure to give them the details, driver version ( .7335?), and include images in a zip file stepping them through what you did and what you see attached to the Technical Inquiry.

    https://vip.asus.com <== create a login, register your laptop, and file a Technical Inquiry

    Early Realtek drivers on the G750JW/JX/JH also didn't work correctly for changing headphones size. We didn't get a working Realtek driver package until the end of September 2013, I got my first G750JW in June 2013. In between I used the equalizer and other settings in the dialogs to get desirable sound through my headphones.

    Please post what you find, and what Asus says if you need to file the Technical Inquiry.
    Last edited by hmscott; 12-11-2014 at 06:37 PM.

  3. #3
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    good news i solved it by installing a different g750 driver the Audio_Realtek_Win8_64_VER6017304 one thanks.

  4. #4
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
    44
    Posts
    5,357

    Quote Originally Posted by Boom_austin View Post
    good news i solved it by installing a different g750 driver the Audio_Realtek_Win8_64_VER6017304 one thanks.
    Boom_austin, it should work with the driver that shipped with your G751, was that version 7335? 7304 is pretty old.

    I am running 7335 on my G750JH and headphone size selection is working.

    What other driver versions did you try that didn't work?
    Last edited by hmscott; 12-11-2014 at 10:48 PM.

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