12-12-2014 12:44 AM - last edited on 03-05-2024 09:44 PM by ROGBot
12-12-2014 01:49 AM
Boom_austin wrote:
Im having an issue with my g751jy laptop. when i wake my computer up from sleep (opening the lid) i can no longer adjust my brightness on the screen. Even if i go into power options and physically move the slider over it snaps back to wherever it was originally. When i use the fn keys the animation of brightness up or down the popup animation works but has no effect. the keyboard brightness and sound both work fine even turning the display off and on works. i am running windows 7 have have tried windows 7, 8 and 8.1's atk driver package. the only thing that will fix the issue if i do a complete restart. but if i close the lid and sleep then wake it up the functionality is gone. i can acutally use a 3rd party program like desktop lighter to adjust the brightness sort of.
Some of these issues may be due to the fact im running windows 7 instead of the pre installed 8.1 but any help would be greatly appriciated
for everything else i updated the bios to the latest, same with the nvidia, chipset, sound and other drivers. i also installed a 1tb crucial ssd so thats a change from stock but the issue also happened on the original m.2 ssd
12-12-2014 10:58 AM
12-12-2014 11:35 AM
Boom_austin wrote:
Thanks for the reply hmscott. i tried your little work around with the power button and closing the lid. unfortunately that actually didn't help at all with the problem.
I have heard horror storied about disabling your display driver in device manager where the screen goes black and stays that way and the computer is essentially bricked. so im heasatent to try that but thank you for the suggestion
even if i go into start then sleep or hibernate the problem still occurs.
12-13-2014 02:28 PM
12-13-2014 02:50 PM
Boom_austin wrote:
thanks for the help i tried everything including disabling the gpu and nothing solves mine other than a restart 😞 if you come across anything new please comment 🙂 maybe we will get it figured out someday
12-13-2014 03:14 PM