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Please help: Asus G751JT backtracker issues

PkNofal
Level 7

‎12-17-2014 11:48 AM - last edited on ‎03-05-2024 09:39 PM by Community Admin

Hello there. So yesterday I received my new Asus G751JT. I installed my 840 Evo and tried cloning windows. First time I couldn't log in. So I removed the password and tried cloning again. It worked, but windows explorer kept crashing / restarting every few seconds and I couldn't access pc settings (a blank screen would show up and nothing would happen). So I figured I'd format and reinstall windows on my new SSD. I used Asus backtracker to create a recovery image on my flash drive, and proceeded to boot from it. About a minute or two into the process, I got a message saying that it couldn't read / access the flash drive. So now I'm stuck with no windows on my drives, and no way to access my recovery or get my windows Key. I don't want to purchase windows all over again to get a working installation disk. Please help!
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ammar_2520
Level 7

‎12-17-2014 12:11 PM

PkNofal wrote:
Hello there. So yesterday I received my new Asus G751JT. I installed my 840 Evo and tried cloning windows. First time I couldn't log in. So I removed the password and tried cloning again. It worked, but windows explorer kept crashing / restarting every few seconds and I couldn't access pc settings (a blank screen would show up and nothing would happen). So I figured I'd format and reinstall windows on my new SSD. I used Asus backtracker to create a recovery image on my flash drive, and proceeded to boot from it. About a minute or two into the process, I got a message saying that it couldn't read / access the flash drive. So now I'm stuck with no windows on my drives, and no way to access my recovery or get my windows Key. I don't want to purchase windows all over again to get a working installation disk. Please help!

What is USB flash drive, model name /number? Or amazon link?
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PkNofal
Level 7
In response to ammar_2520

‎12-17-2014 12:33 PM

ammar.2520 wrote:
What is USB flash drive, model name /number? Or amazon link?


It's a 16gb kingston DTSE9. This one http://www.amazon.com/Kingston-Digital-DataTraveler-DTSE9H-16GBZET/dp/B00DYQYITG
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PkNofal
Level 7

‎12-17-2014 04:33 PM

Never mind, I got it to work after many trials.. somehow
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hmscott
Level 12
In response to PkNofal

‎12-17-2014 06:48 PM

PkNofal wrote:
Never mind, I got it to work after many trials.. somehow


PkNofal, thanks for taking the time to let us know, but would you please provide some details on what finally allowed it to work? A different Flash drive, or order of steps you followed, or other settings / changes? It would be very helpful to those that haven't been able to get it to work for them.
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ammar_2520
Level 7
In response to hmscott

‎12-18-2014 07:28 AM

hmscott wrote:
PkNofal, thanks for taking the time to let us know, but would you please provide some details on what finally allowed it to work? A different Flash drive, or order of steps you followed, or other settings / changes? It would be very helpful to those that haven't been able to get it to work for them.

yes plzzzz
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pcshano
Level 7
In response to ammar_2520

‎12-18-2014 12:27 PM

True, If you could, please
Because I'm going to make a backup of my OS just in case too
and I won't be using it or anything, just to keep it there, so I won't know for sure it will work or not later on if there's any issue that requires it
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mikeeclark69
Level 7

‎12-21-2014 03:19 PM

any added info on what you did to make it work. have the same problem on a sandisk cruzer glide 32 GB drive. all i want is my nice new 850 pro to work
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hmscott
Level 12
In response to mikeeclark69

‎12-21-2014 03:49 PM

mikeeclark69 wrote:
any added info on what you did to make it work. have the same problem on a sandisk cruzer glide 32 GB drive. all i want is my nice new 850 pro to work


mikeeclark69, use Macrium Reflect to clone the original HDD partitions to your new SSD, then put the HDD on the side as your backup of the Original OS, until you find a flash drive that works so you can make the Asus Backtracker flash recovery drive.

Macrium Reflect will let you resize the destination Partitions and format the SSD as GPT.

Macrium Reflect Free
http://www.macrium.com/reflectfree.aspx
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Killam0n
Level 7

‎12-26-2014 12:48 PM

Backtracker is not working for me, I have tried two usb flash drives, 1 64gb usb2.0 sandisk, 2 16gb usb3.0 sandisk. Each of them create an image just fine but fail after hdd wipe and fail to read. Tried making the image 3 times now and it still gives the same issue, tried left and right side of the laptop usb ports.
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