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G751JY keyboard backlight not working

rik1301
Level 7
Hello all,

I have a problem with my G751JY-T7009H. The keyboard backlight works right up until the point where I type in my password at the login screen and from that point on the backlight goes out and doesn't come back on. I am using the keyboard with a USB mouse but it does it when using the trackpad too. I can't find any option to toggle it on/off. Can someone help please. Thanks.
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1 REPLY 1

rik1301
Level 7
Hmm not sure what exactly fixed it but installed a bunch of updates and upon reboot it was working, just needed to press the fn+F4 a few times to make it max brightness. Still don't like it though. Hard to read the keys and the backlight shining through the crack under the front edge of the keys is very annoying. It's a lot worse on the right hand side of my keyboard, particularly under the number pad.