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  1. 02-25-2015 07:02 PM #111
    XrayGuy
    XrayGuy no está en línea
    ROG Member Array XrayGuy PC Specs
    XrayGuy PC Specs
    MotherboardROG Maximus V Formula
    ProcessorIntel Core i7 3770k @ 4.5ghz
    Memory (part number)16gb Kingston HyperX Black 1600mhz
    Graphics Card #1ASUS Matrix Platinum GTX 980
    Graphics Card #2ASUS Matrix Platinum GTX 980 being RMA'd in hopes of getting one without a yellow tinted LED panel
    Sound CardOnboard SuprimeFX
    Monitor2x ASUS VG24QE 144hz
    Storage #1Corsair Neutron 240gb SSD
    Storage #2Sandisk Ultra II 960gb SSD
    CPU CoolerCorsair H100i Closed Liquid Cooler
    CaseNZXT Switch 810 Matte Black
    Power SupplySeasonic X series 1250 gold
    Keyboard Logitech G710+
    Mouse Razer Naga Classic 2014
    Headset ROG Vulcan ANC
    OS Windows 7 Ultimate 64-bit
    Network RouterASUS AC2400 Dualband Gigabyte Router
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    Oh I did. Santz went through the ringer before Adam and Mark helped him out. I'm giving newegg one chance
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  2. 02-25-2015 08:50 PM #112
    santz76
    santz76 no está en línea
    ROG Guru: Yellow Belt Array santz76 PC Specs
    santz76 PC Specs
    MotherboardRampage V Edition 10
    ProcessorI7- 6850k 4.4ghz
    Memory (part number)GSkill Trident Z 64gb DDR4 3400hz
    Graphics Card #1Asus Rog Strix GTX 1080
    Graphics Card #2Asus Rog Strix GTX 1080
    Sound CardSound Blaster Z
    MonitorRog Swift PQ348Q curved monitor
    Storage #1Corsair GTX Force 500 GB SSD
    Storage #2Corsair force gt 500gb
    CPU CoolerSwiftech h240x custom apogee xl rog water block mayhems blood red coolant
    CaseCorsair 760T
    Power SupplyCorsair AX 1200I
    Keyboard Corsair k70 (cherry reds) RGB
    Mouse ROG GLADIUS
    Headset Astro A40 PC TR Editions
    Mouse Pad Asus ROG Sheath XL mouse pad
    OS Windows 10 / Samsung 950 pro M.2
    Network RouterAsus RT-AC87U
    Accessory #1 Saitek X52 Pro
    Accessory #2 DX Formula red/black gaming chair
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    Ya you might get lucky, hope it works for you!!! If not try to get in touch with these awesome guys adam or mark they will help!! Good luck
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  3. 02-25-2015 09:21 PM #113
    XrayGuy
    XrayGuy no está en línea
    ROG Member Array XrayGuy PC Specs
    XrayGuy PC Specs
    MotherboardROG Maximus V Formula
    ProcessorIntel Core i7 3770k @ 4.5ghz
    Memory (part number)16gb Kingston HyperX Black 1600mhz
    Graphics Card #1ASUS Matrix Platinum GTX 980
    Graphics Card #2ASUS Matrix Platinum GTX 980 being RMA'd in hopes of getting one without a yellow tinted LED panel
    Sound CardOnboard SuprimeFX
    Monitor2x ASUS VG24QE 144hz
    Storage #1Corsair Neutron 240gb SSD
    Storage #2Sandisk Ultra II 960gb SSD
    CPU CoolerCorsair H100i Closed Liquid Cooler
    CaseNZXT Switch 810 Matte Black
    Power SupplySeasonic X series 1250 gold
    Keyboard Logitech G710+
    Mouse Razer Naga Classic 2014
    Headset ROG Vulcan ANC
    OS Windows 7 Ultimate 64-bit
    Network RouterASUS AC2400 Dualband Gigabyte Router
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    Thanks, Santz! Hopefully luck will indeed be on my side. I'll report back either way.
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  4. 02-25-2015 10:27 PM #114
    santz76
    santz76 no está en línea
    ROG Guru: Yellow Belt Array santz76 PC Specs
    santz76 PC Specs
    MotherboardRampage V Edition 10
    ProcessorI7- 6850k 4.4ghz
    Memory (part number)GSkill Trident Z 64gb DDR4 3400hz
    Graphics Card #1Asus Rog Strix GTX 1080
    Graphics Card #2Asus Rog Strix GTX 1080
    Sound CardSound Blaster Z
    MonitorRog Swift PQ348Q curved monitor
    Storage #1Corsair GTX Force 500 GB SSD
    Storage #2Corsair force gt 500gb
    CPU CoolerSwiftech h240x custom apogee xl rog water block mayhems blood red coolant
    CaseCorsair 760T
    Power SupplyCorsair AX 1200I
    Keyboard Corsair k70 (cherry reds) RGB
    Mouse ROG GLADIUS
    Headset Astro A40 PC TR Editions
    Mouse Pad Asus ROG Sheath XL mouse pad
    OS Windows 10 / Samsung 950 pro M.2
    Network RouterAsus RT-AC87U
    Accessory #1 Saitek X52 Pro
    Accessory #2 DX Formula red/black gaming chair
    santz76's Avatar
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    krypto got lucky he rma'd his second card and got a white panel, I wasn't so lucky I rma'd I believe 4 cards with no luck but thank God for these awesome fellas it all worked out!!! But I hope you get a matching card fingers crossed keep us updated
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  5. 02-25-2015 10:32 PM #115
    XrayGuy
    XrayGuy no está en línea
    ROG Member Array XrayGuy PC Specs
    XrayGuy PC Specs
    MotherboardROG Maximus V Formula
    ProcessorIntel Core i7 3770k @ 4.5ghz
    Memory (part number)16gb Kingston HyperX Black 1600mhz
    Graphics Card #1ASUS Matrix Platinum GTX 980
    Graphics Card #2ASUS Matrix Platinum GTX 980 being RMA'd in hopes of getting one without a yellow tinted LED panel
    Sound CardOnboard SuprimeFX
    Monitor2x ASUS VG24QE 144hz
    Storage #1Corsair Neutron 240gb SSD
    Storage #2Sandisk Ultra II 960gb SSD
    CPU CoolerCorsair H100i Closed Liquid Cooler
    CaseNZXT Switch 810 Matte Black
    Power SupplySeasonic X series 1250 gold
    Keyboard Logitech G710+
    Mouse Razer Naga Classic 2014
    Headset ROG Vulcan ANC
    OS Windows 7 Ultimate 64-bit
    Network RouterASUS AC2400 Dualband Gigabyte Router
    Join Date
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    I'll be sure to keep everyone updated. You've all been great to talk to and get help from. Love the ROG community.
    Last edited by XrayGuy; 02-26-2015 at 04:28 AM.
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  6. 03-02-2015 08:16 PM #116
    prospect.jp
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    is it possible for them to just send us a replacement led display?

    I have yet to hear anything yet, been over a week.
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  7. 03-05-2015 02:59 PM #117
    prospect.jp
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    I have yet to hear anything from the Asus Reps here, how did you guys go about with setting up the RMA so they could step in and assure the cards were the right colour before shipment.

    Thanks
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  8. 03-05-2015 08:47 PM #118
    santz76
    santz76 no está en línea
    ROG Guru: Yellow Belt Array santz76 PC Specs
    santz76 PC Specs
    MotherboardRampage V Edition 10
    ProcessorI7- 6850k 4.4ghz
    Memory (part number)GSkill Trident Z 64gb DDR4 3400hz
    Graphics Card #1Asus Rog Strix GTX 1080
    Graphics Card #2Asus Rog Strix GTX 1080
    Sound CardSound Blaster Z
    MonitorRog Swift PQ348Q curved monitor
    Storage #1Corsair GTX Force 500 GB SSD
    Storage #2Corsair force gt 500gb
    CPU CoolerSwiftech h240x custom apogee xl rog water block mayhems blood red coolant
    CaseCorsair 760T
    Power SupplyCorsair AX 1200I
    Keyboard Corsair k70 (cherry reds) RGB
    Mouse ROG GLADIUS
    Headset Astro A40 PC TR Editions
    Mouse Pad Asus ROG Sheath XL mouse pad
    OS Windows 10 / Samsung 950 pro M.2
    Network RouterAsus RT-AC87U
    Accessory #1 Saitek X52 Pro
    Accessory #2 DX Formula red/black gaming chair
    santz76's Avatar
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    Trying PM them, if not try rma process on asus website, is it to late to send back to retailer?
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  9. 03-06-2015 02:51 PM #119
    prospect.jp
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    My worry with the retailer is that it is Amazon, and with no storefront, I'll have to keep RMAing cards to get the right white panel ones, its impossible tito know when I would get it resolved.
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  10. 03-06-2015 06:27 PM #120
    Adam@ASUS
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    Alpha Moderator Array Adam@ASUS PC Specs
    Adam@ASUS PC Specs
    Laptop (Model)G771
    MotherboardRAMPAGE V EXTREME
    Processori7-5960X
    Memory (part number)Viper Xtreme Edition, DDR4 16GB (4 x 4GB) 3000MHz
    Graphics Card #1STRIX 980
    Graphics Card #2STRIX 980
    Monitor3x PG278Q
    Storage #1850 Pro 1TB
    Storage #2850 Pro 1TB
    CPU CoolerH110i GT
    CaseCooler Master Storm Trooper
    Power SupplyCooler Master V1200 Platinum
    Keyboard G19s
    Mouse G700
    Headset STRIX
    OS Windows 7 Ultimate
    Network RouterRT-AC68U
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    Hi Prospect,

    I have been attending to a few things, I apologize for the delay it has caused. I will be setting you up with Canadian Support as I wouldn't be able to ship your product for the same solution I did for Santz76, as we are in the US. Please respond to my PM or email me the requested info at CC-Adam@asus.com
    Last edited by Adam@ASUS; 03-06-2015 at 09:33 PM.
    Hi, I have now retired from ASUS support, please refer problems to current @ASUS/cl- usernames.
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