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  1. #1
    New ROGer Array
    Join Date
    Jan 2015
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    G751 JM Black screen on log in

    Hi I just got my laptop a couple of days ago and I am having a problem. Everything was working great until I installed windows updates and then when I went to restart and log in to my computer I got a black screen. I researched this online and found a couple that there is a possibility that the problem is with a windows update. The thread listed the following as the problem:


    KB2982791
    KB2970228
    KB2975719
    KB2975331

    I unchecked auto updates for now and am reluctant to update anything until I find out if this is what the problem is, because I also saw a thread somewhere that mentioned a bios issue. Is this a windows update problem? And if so what steps do I take so that I can update my computer safely?

  2. #2
    New ROGer Array
    Join Date
    Jan 2015
    Reputation
    10
    Posts
    4

    *** UPDATE

    I have not had a problem since turning off windows automatic update. Is there any more permanent solution to this issue so that I can run updates that need to be installed? Please help.

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