cancel
Showing results for 
Search instead for 
Did you mean: 

Help: Random Blue Screen suddenly. - Bad memory?

Mactaveous
Level 7
Hey Guys,

Ok i typically do not post for help since I feel like i usually can figure it out myself, but this time some guidance would be great.
The system spec are the following.

Motherboard Asus Rampage IV Black Edition EATX LGA2011
Processor 4930k
Memory G.Skill F3-12800CL9D-8GBXL

Ok heres the issue.

I believe I have a bad memory or bad motherboard now due to the fact that its blue screens "HaL.DLL" dump randomly.

I can consistently have it crash on me if I enter a game.

I performed a memory check and it came back with 7 error.

Went in the bios then and saw that DIM 1 was abnormal.

So I removed those 2 sets of dims and went down to 8 gb of memory thinking I fixed the issue. Nope still crashed the same.
The motherboard is stating the current memory is OK though.

Suggestions? I know i have not posted any detailed logs. If that will help I will but i'm currently stuck at work.

Any help would be greatly appreciated.

Mac
10,739 Views
11 REPLIES 11

NemesisChild
Level 12
Welcome to the forum!

Did you run Memtest on each stick individually?
As you probably know, crashing in a game could even be GPU or even PSU related.
The 670 is getting up there in age, how long have you used that Coolmax PSU?
Intel i9 10850K@ 5.3GHz
ASUS ROG Strix Z490-E
Corsair H115i Pro XT
G.Skill TridentZ@ 3600MHz CL14 2x16GB
EVGA RTX 3090 Ti FWT3 Ultra
OS: WD Black SN850 1TB NVMe M.2
Storage: WD Blue SN550 2TB NVMe M.2
EVGA SuperNova 1200 P2
ASUS ROG Strix Helios GX601

I ahve not done a memtest on each stick.. Good idea.

I finished this build pretty much one year ago though. A month of so after black edition came out. So everything pretty much one year old.

Everything has been running off and on for only a year.

I will mention my Q CPU fan speed has been stating it lower than usually if that help at all...

jab383
Level 13
Hi Mactaveous

With your liquid cooler, what fan is are you monitoring?

Are you doing any overclocking? What RAM speed (ie. overclocked rather than 1600) and at what RAM voltage. Normal speeds and voltages shouldn't degrade RAMs.

Jeff

jab383 wrote:
Hi Mactaveous

With your liquid cooler, what fan is are you monitoring?

Are you doing any overclocking? What RAM speed (ie. overclocked rather than 1600) and at what RAM voltage. Normal speeds and voltages shouldn't degrade RAMs.

Jeff


Update.

I ran memtest and it did state I had some bad memory. Went down to 1 good stick of memory and memtest states it good.

I uses the Corsair IH100. One of the fan was stating its RPM was running slow so I clean the whole thing. Still stating I has a slow OPC rpm. It was in the 600 range

I boot the pc and it enters windows, i see my login screen and then bluescreen.

The bios is at version 403 and its set to normal. No overclock nothing. I really was never able to overclock this rig successful yet.

Suggestion? I do not think its memory anymore since I have 1 good stick. CPU temp are 32c. Im really stuck .. HELP!

NemesisChild
Level 12
Have you returned the bios settings to default and tried clearing the CMOS?
Intel i9 10850K@ 5.3GHz
ASUS ROG Strix Z490-E
Corsair H115i Pro XT
G.Skill TridentZ@ 3600MHz CL14 2x16GB
EVGA RTX 3090 Ti FWT3 Ultra
OS: WD Black SN850 1TB NVMe M.2
Storage: WD Blue SN550 2TB NVMe M.2
EVGA SuperNova 1200 P2
ASUS ROG Strix Helios GX601

NemesisChild wrote:
Have you returned the bios settings to default and tried clearing the CMOS?


I have return the bios settings to default, but I have not cleared the CMOS though. I will do that night.

I will provide an update tonight.

thanks

Mactaveous
Level 7
Update. I would like to pull out my hair at this point...

Items already performed:
- Bios and cmos cleared.
- changed out video card
- changed out memory

Tried to reinstall windows and the computer blue screens.

Now do I test the power supply?

Hard drive configuration is 2 intel 180 in raid

1 storage drive
1 storage drive
1 storage drive

I tried to install windows into a different drive to see if that would fix the issue however it blue screens with the dreaded hardware failure issue.

All I have left is hard drive cpu and motherboard and psu to replace. Mother boards going to be last but what is the warranty on these Blacks. I got my now a little over a year a ago. Would like to RMA as soon as possible if it is that.

NemesisChild
Level 12
Only way to test the PSU is to swap it out with one that is known 100% working.
Did you check the CPU socket for bent or missing pins?
Intel i9 10850K@ 5.3GHz
ASUS ROG Strix Z490-E
Corsair H115i Pro XT
G.Skill TridentZ@ 3600MHz CL14 2x16GB
EVGA RTX 3090 Ti FWT3 Ultra
OS: WD Black SN850 1TB NVMe M.2
Storage: WD Blue SN550 2TB NVMe M.2
EVGA SuperNova 1200 P2
ASUS ROG Strix Helios GX601

Mactaveous
Level 7
The cpu was never taken out. It work for a 11 months. Its the original install. It can't be that...???

I have one of those PSU testers. Never actually used it though.

Looks like im buying a psu tonight then. damn