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  1. #1
    ROG Enthusiast Array volts240@live.co.uk PC Specs
    volts240@live.co.uk PC Specs
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    volts240@live.co.uk's Avatar
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    "ASInsHelp service failed to start" - can u solve it?

    So,

    I can't get rid of this error in event viewer :

    The ASInsHelp service failed to start due to the following error:
    The system cannot find the file specified. Event ID 7000

    I'm sure it's related to AI Suite 3, which I have removed PERMANENTLY!

    However there must be a fix ?

    In regedit there is a value attached to it , can't delete it though.

    Is there a Guru in the House?

    Click image for larger version. 

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  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
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    List me the version of ai suite you had installed please.

    Did you run the cleaner after uninstalling it?

  3. #3
    ROG Enthusiast Array volts240@live.co.uk PC Specs
    volts240@live.co.uk PC Specs
    Laptop (Model)?
    MotherboardAsus Maximus Ranger VII
    ProcessorIntel i7-4970K
    Memory (part number)KHX18C10AT3K2/16X
    Graphics Card #1GTX-970
    Graphics Card #2GTX-970
    Sound CardZ97 Realtek
    MonitorViesa 32"
    Storage #1Plextor M6e 256GB M.2-2280 SSD
    CPU CoolerCorsair H105 73.0 CFM Liquid
    CaseCorsair Air 540 ATX Mid Tower
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    volts240@live.co.uk's Avatar
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    You're close enough Guru

    I uninstalled the latest version AISuite3_V10083
    however there's a sneaky folder within that folder called: AISuite3_1.00.93

    This error has been present many days before I ran CCleaner ..
    (which i'd hoped might have solved it for me)

  4. #4
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
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    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
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    No not that cleaner, the ai suite cleaner.

    Run this cleaner and reboot and see if you still get the error.

    http://rog.asus.com/forum/showthread...te-III-Cleaner

  5. #5
    ROG Enthusiast Array volts240@live.co.uk PC Specs
    volts240@live.co.uk PC Specs
    Laptop (Model)?
    MotherboardAsus Maximus Ranger VII
    ProcessorIntel i7-4970K
    Memory (part number)KHX18C10AT3K2/16X
    Graphics Card #1GTX-970
    Graphics Card #2GTX-970
    Sound CardZ97 Realtek
    MonitorViesa 32"
    Storage #1Plextor M6e 256GB M.2-2280 SSD
    CPU CoolerCorsair H105 73.0 CFM Liquid
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    Power SupplyThermaltake Smart M 850W 80+
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    volts240@live.co.uk's Avatar
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    I'm afraid I still get the error , coming shortly after his close buddy:

    "The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2"

    Infact I got some audio/realtek errors added,
    but removed them ,via taking HD audio manager out of start-up
    Last edited by volts240@live.co.uk; 02-10-2015 at 10:55 PM.

  6. #6
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
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    CaseThermaltake Armor+ VH6000
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    If your system is running ok with no problems I don't think I would worry with it too much, you're not the only one that gets that error.

    If it's not too big of a deal you could do a fresh install of windows and see if that helps with the error. Keep your software installs to a minimum.

  7. #7
    ROG Enthusiast Array volts240@live.co.uk PC Specs
    volts240@live.co.uk PC Specs
    Laptop (Model)?
    MotherboardAsus Maximus Ranger VII
    ProcessorIntel i7-4970K
    Memory (part number)KHX18C10AT3K2/16X
    Graphics Card #1GTX-970
    Graphics Card #2GTX-970
    Sound CardZ97 Realtek
    MonitorViesa 32"
    Storage #1Plextor M6e 256GB M.2-2280 SSD
    CPU CoolerCorsair H105 73.0 CFM Liquid
    CaseCorsair Air 540 ATX Mid Tower
    Power SupplyThermaltake Smart M 850W 80+
    Keyboard Corsair K30 / Razer Tartarus
    Mouse Razer Abyssus 3.5G
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    volts240@live.co.uk's Avatar
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    That's the thing Nate152 Windows reinstall , same issue, on both errors
    certinaly they are related to Asus either Booster, Suite and/ or Intel Management /Probe Sens
    e
    there's no way it seems to stop the service or device.

    ASUS is big and ugly enough to have developers test these bugs and find solutions.

    Its a poor show & how you loose your base !

    Appreciate your help bud\

    p.s AICleaner won't run again, either via admin privileges or not? Is that normal.
    No errors, just doesn't do anything, or report !!
    Last edited by volts240@live.co.uk; 02-11-2015 at 12:18 AM.
    Devils Canyon Intel i7-4970K ~ Asus Maximus Ranger VII ~ 16 GB HyperX Beast ~ Plextor M6e 256GB M.2 - 2280 SSD ~ CPU Cooler Corsair H105 73.0 CFM Liquid ~ PSU: Thermaltake Smart M 850W 80+ Windows Home Premium x64

  8. #8
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
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    How do you bring up that registry editor I will show you mine . I never checked it before.

    Ok I got it what tabs do I click on?

  9. #9
    ROG Enthusiast Array volts240@live.co.uk PC Specs
    volts240@live.co.uk PC Specs
    Laptop (Model)?
    MotherboardAsus Maximus Ranger VII
    ProcessorIntel i7-4970K
    Memory (part number)KHX18C10AT3K2/16X
    Graphics Card #1GTX-970
    Graphics Card #2GTX-970
    Sound CardZ97 Realtek
    MonitorViesa 32"
    Storage #1Plextor M6e 256GB M.2-2280 SSD
    CPU CoolerCorsair H105 73.0 CFM Liquid
    CaseCorsair Air 540 ATX Mid Tower
    Power SupplyThermaltake Smart M 850W 80+
    Keyboard Corsair K30 / Razer Tartarus
    Mouse Razer Abyssus 3.5G
    Headset Logitech H600
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    volts240@live.co.uk's Avatar
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    If that's for me Nat
    regedit and select FIND from dropdown , type in ASInsHelp and ENTER
    registry will search for string and take you to its find(s)
    in this case there's just 1 entry in the Root/LEGACY
    Devils Canyon Intel i7-4970K ~ Asus Maximus Ranger VII ~ 16 GB HyperX Beast ~ Plextor M6e 256GB M.2 - 2280 SSD ~ CPU Cooler Corsair H105 73.0 CFM Liquid ~ PSU: Thermaltake Smart M 850W 80+ Windows Home Premium x64

  10. #10
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
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    All right I did that. It searched the registry and when it was done didn't show anything.

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