I am sad to say this, I loved the IPS screen in the G751JY, it was the best screen I ever looked at, unfortunately, here is my problem
The moment I got my laptop, I hooked up my WD My Passport 2TB USB 3.0 external HDD and started to copy my data on the
😧 drive, after a few seconds the laptop would crash, not a BSOD, just a full crash where everything has frozen, nothing to show in Event Log Viewer as well. Only happened if the laptop was connected to any of the left USB ports. If it was connected to the right ports, it worked fine. I was shocked as this is the same problem I had with my old G750JX and I read similar complaints about the G750JM, JS, and JZ but I thought by now ASUS would have fixed these issues with the left USB ports but it's the exact same.
I then tried a clean install of Windows 8.1, no difference, tried BIOS 205, 206, no luck....
and another problem was the random black screens when rebooting where I had to hold the power button to force shutdown then boot again it would boot fine.
Seeing that this is a new laptop, I wasn't ready to accept such crippled behavior so I took it to the ASUS service center and showed them how it freezes, within 5 minutes they took the laptop back and declared it as DOA (dead on arrival), they didn't argue or open the laptop or try anything, seems like they were aware of such issues.
I am gonna get a refund soon and for the time being I am back to my Alienware 18..
hope ASUS sorts out these USB 3.0 problems in future laptops as I don't believe any BIOS is going to fix this
ALIENWARE 18 LaptopCPU: Intel Core i7-4900MQ CPU @ 3.8 GHz (8MB Cache)
Graphics: Dual GeForce GTX 780M SLI 2x4 GB GDDR5 RAM
Sound: Realtek ALC668 HD Audio with Klipsch Speakers
Memory: 32 GB Kingston HyperX 1866 MHz DDR3 PC3-14900 RAM
Storage: Samsung 850 PRO 256 GB SSD + Samsung 850 PRO 1 TB SSD + Samsung 840 EVO 1 TB mSATA SSD
Screen: Samsung LTM184HL01 18.4" WLED FHD (1920 X 1080) TrueLife Display PLS 16:9 1080p [SDC4C48]
OS: Windows 8.1 (x64)