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  1. #1
    New ROGer Array
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    G771 black screen

    Last week I got a g771 and got it home, it booted a couple of times but after I got it to boot from DVD the screen went dark. Got it replaced and today did the exact same thing and it went black again. The keyboard is lit and the computer is running but there's nothing on the screen, not even the backlight.

  2. #2
    ROG Member Array
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    welcome to g7xxx series.
    It is a bios thing

  3. #3
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    I had a similar problem. I updated the BIOS to the most recent and turned off fast boot in the BIOS and so far haven't had the problem again.

  4. #4
    ROG Enthusiast Array matrixleader PC Specs
    matrixleader PC Specs
    Laptop (Model)EUROCOM Sky X9
    MotherboardIntel Sunrise Point Z170
    ProcessorIntel Skylake i7-6700K @ 4.2 GHz
    Memory (part number)Samsung 64GB DDR4 RAM @ 2400 MHz
    Graphics Card #1GeForce GTX 980 8.0GB GDDR5 (Desktop Version)
    Sound CardSound Blaster 3D Audio
    MonitorLG LP173WF4-SPD1 17.3" 1920x1080 IPS FHD (16:9) LED Antiglare Matte Screen with G-SYNC Technology
    Storage #12 x Samsung 950 Pro 512GB M.2 NVMe PCIe x4 SSD (RAID 0)
    Storage #22x Samsung Spinpoint M9T ST2000LM003 5400 RPM 32MB Cache 2TB HDD (RAID 0)
    CPU CoolerIC Diamong Thermal Paste
    Power Supply660W AC Power Adapter
    Mouse Logitech G602
    Mouse Pad Razer Manticor
    Headset/Speakers Onkyo Speakers
    OS Windows 10 Pro
    Network RouterRT-AC68U
    matrixleader's Avatar
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    This is a common problem, it's a matter of luck if your laptop will boot or not. I tried every BIOS out there! Never buying an ASUS laptop again!

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