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  1. #1
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    no wireless on G750JH-DB71

    I just reset my computer (which was super difficult and problematic in itself), installed my drivers from asus site via ethernet (including the wireless driver), tried to connect to my wireless but can't. It just tells me "No Connections Available". So I go online via ethernet and start googling. I've tried several things to try to fix it. Re-installed the drivers. Tried Backtracker but Backtracker thinks my comp is a desktop or something cause it says that Backtracker is only for Notebook PCs and quits. I don't even remember everything I've done over the last 5-6hours trying to get my wifi working again.

    In my device manager, it says I'm missing the drivers for Network Controller, PCI Simple Communications Controller, and SM Bus Controller. I try to install the drivers via online (ethernet) but it tells me it can't find any drivers for them. Asus site doesn't have them (at least I can't find them) and I have no idea where to get them, google has let me down!

    Anyway, if anyone has any advice or solutions, it would be greatly appreciated!!

    Asus RoG G750JH-DB71
    first drive: 128gb SSD RAID0 (with windows installed on it)
    second drive: 128gb SSD RAID0
    third drive: 1TB HD

    Also, apparently the SSD's (or at least one of them) are divided into a whole bunch of partitions, which I did not do.

    Thanks for any and all help!

  2. #2
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
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    Quote Originally Posted by ghostmeow View Post
    I just reset my computer (which was super difficult and problematic in itself), installed my drivers from asus site via ethernet (including the wireless driver), tried to connect to my wireless but can't. It just tells me "No Connections Available". So I go online via ethernet and start googling. I've tried several things to try to fix it. Re-installed the drivers. Tried Backtracker but Backtracker thinks my comp is a desktop or something cause it says that Backtracker is only for Notebook PCs and quits. I don't even remember everything I've done over the last 5-6hours trying to get my wifi working again.

    In my device manager, it says I'm missing the drivers for Network Controller, PCI Simple Communications Controller, and SM Bus Controller. I try to install the drivers via online (ethernet) but it tells me it can't find any drivers for them. Asus site doesn't have them (at least I can't find them) and I have no idea where to get them, google has let me down!

    Anyway, if anyone has any advice or solutions, it would be greatly appreciated!!

    Asus RoG G750JH-DB71
    first drive: 128gb SSD RAID0 (with windows installed on it)
    second drive: 128gb SSD RAID0
    third drive: 1TB HD

    Also, apparently the SSD's (or at least one of them) are divided into a whole bunch of partitions, which I did not do.

    Thanks for any and all help!
    ghostmeow, the G750JH comes with a 2 x 128GB RAID0 boot. The original partitioning of the 256GB RAID0 split the space into 2 mounted partitions along with a 20GB recovery partition.

    From the symptoms I would start with loading the latest v9.x.x.x series Intel INF chipset driver from Intel, for a start.

    Update: I just wrote up how I update the Intel Chipset drivers in detail here:
    http://rog.asus.com/forum/showthread...l=1#post483287

    If you backed up the OS recovery via Asus Backtracker onto a USB 3.0 16GB flash drive, I would use that to restore the OS back to the RAID0, that will contain all the drivers you need, and then you can use Windows update and download newest drivers to complete the install.

    If you no longer have the ability to restore via F9 from power on, and don't have the recovery flash drive, without a list of driver names / versions from the Programs and Features control panel you will need to figure out which drivers apply - by trying them all until 1 installs and works - be sure and uninstall and reboot after each install/uninstall.

    Asus doesn't update driver downloads for products very long after release, so many of the G750JH download support area drivers are now way out of date. You can use the list as a reference as to what may have been installed on your laptop out of the box, the list will contain all the drivers for all the hardware components that might be installed - the G750JH didn't have a lot of variance in sub-models so that is good

    Here is the list of places I look for updates for my G750JH; the best way to get a stable fully functioning G750/G751 is to update all the drivers / apps to the latest Windows 8.1 release.

    The G750JW/JX/JH/JM/JS/JZ download areas haven't had new updates for a while, BIOS updates still happen in your model's support area, so check there from time to time.

    The G750/G751/551/500/etc share the same basic hardware components; check support download areas for new hardware for newer drivers.

    Asus maintains central support areas for hardware component features common to all products, those areas usually have the latest drivers after new hardware releases, sometimes there is a lag before the newer drivers show up there, so still to new product releases support downloads for the latest drivers.

    Asus G751 Support / Download areas - Asus hasn't updated all the versions of these support areas, this link discusses the 3 locations were started independantly and not sync'd/updated through to the latest driver releases - check them all to be sure.
    http://rog.asus.com/forum/showthread...l=1#post461698

    This G751JM/JT/JY/JL download area has the latest drivers of all the G750/G751 support download areas:

    G751 Support / Download Areas - Newest - has all 4 G751 models
    http://www.asus.com/Search/?SearchKey=g751

    G750 Support / Download Areas - Newest - has the G750JY/JZ/JS/JM/JH models
    http://www.asus.com/Search/?SearchKey=g750

    G750JX - new support location, updates?
    http://www.asus.com/Notebooks_Ultrab...US_ROG_G750JX/

    G750JW - new support location, updates?
    http://www.asus.com/Notebooks_Ultrab...US_ROG_G750JW/

    Here are the latest Asus posted VGA drivers currently 347.25 ; it's better to get the latest from Nvidia - 347.88

    Asus doesn't modify the drivers, they release the identical driver packages as Nvidia releases.
    http://support.asus.com/Download.asp...=VGA&p=3&s=111

    Notebook Audio drivers - Realtek 7443 - current confirmed to work on G751/G750, some G750 users say 7335 works best for them, if you find a newer release version that works, please let us all know which version and G750/G751 model it works on.
    http://support.asus.com/Download.asp...&m=Audio&os=30

    Notebook Card Reader (realtek) G750 / G751(?)
    http://support.asus.com/Download.asp...d+reader&os=30

    Notebook Bluetooth drivers
    http://support.asus.com/Download.asp...=3&ft=27&os=30

    Notebook WLAN drivers (no Intel)
    http://support.asus.com/Download.asp...en&m=WLAN&os=3

    Notebook LAN drivers
    http://support.asus.com/download.asp...hashedid=n%2fa

    KBFilter driver
    http://support.asus.com/download.asp...hashedid=n%2fa

    Asus Backtracker for Windows 8.1 download
    http://support.asus.com/download.asp...hashedid=n%2fa

    Asus Backtracker FAQ
    http://www.asus.com/support/FAQ/1008640/

    Asus SmartGesture
    http://support.asus.com/download.asp...hashedid=n%2fa

    Asus Touchpad
    http://support.asus.com/Download.asp...Touchpad&os=30

    Asus ATK Package
    http://support.asus.com/download.asp...e&hashedid=n/a

    Asus GPU Tweak for Graphics Cards, currently at release 2.7.9.0 for the G750JW/JX/JH and G751JT/JY
    http://support.asus.com/download.asp...s&hashedid=n/a

    Asus GPU Tweak for Laptops, currently at release v1.0.9 for the G750JS/JM/JZ and other new ROG laptops with Optimus
    http://support.asus.com/download.asp...hashedid=n%2fa

    Here are the Asus posted VGA drivers, it's better to get the latest from Nvidia - currently 347.88
    http://support.asus.com/Download.asp...=VGA&p=3&s=111

    Nvidia Drivers direct from Nvidia
    http://www.geforce.com/drivers

    Asus stopped updating their Intel INFUpdate support area, so go directly to Intel to get the latest chipset INF - currently 10.0.26
    https://downloadcenter.intel.com/dow...pdate-Utility-

    For the G750JH/JZ RAID and G751JY PCIE SSD, or if you have implemented RAID, the latest SetupRST.exe is currently 13.6.0.1002
    https://downloadcenter.intel.com/Sea...29+RAID+Driver
    Last edited by hmscott; 03-24-2015 at 10:57 PM.

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