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  1. #1
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    Help on my g75vw, cannot turn off my touchpad after switching to Win8.1 Pro

    I recently installed a SSD and changed my OS from Windows 7 to Windows 8.1 Pro and now I cannot turn off my touchpad, I downloaded most of the drivers from the utilities section of asus for G75 and still now work. Any help? Thanks! I really appreciate it!

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
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    Hmm, mine automatically disconnects if a mouse is present. Have you install the ATK package of Asus driver? Also have you installed the software for you mouse with a Win 8.1 Ver? Asus support Downloads
    G752VY-DH72 Win 10 Pro
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    1 TB Samsung 850 pro 2.5 format
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    Z97 PRO WiFi I7 4790K
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    Z97 -A
    Windows 10 Pro

  3. #3
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    Im on windows 7 and sometimes have this issue. I use a Logitech usb wireless mouse. I have solved this by opening up the mouse settings and it popups up saying my touchpad has been disabled

  4. #4
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    Quote Originally Posted by Clintlgm View Post
    Hmm, mine automatically disconnects if a mouse is present. Have you install the ATK package of Asus driver? Also have you installed the software for you mouse with a Win 8.1 Ver? Asus support Downloads
    Yes I have installed ATK package already and still doesn't change a thing. Smh, I'm still looking for some solutions online.

  5. #5
    ROG Enthusiast Array BVr77 PC Specs
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    what is the driver version you're using for ATK and TouchPad ?

  6. #6
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
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    Yes, I'm using Logitech Bluetooth mouse if the mouse is turned on I get the Dialog message that touchpad has been disconnect because a mouse is present.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  7. #7
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
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    For me the latest available on Asus Support Downloads they haven't changed much in the last few months

    Bluetooth drivers are Microsoft Ver 6.3.9600.17673

    The same action happen when I was using my Asus Gaming Mouse when it was connected USB the message would come up that the track pad was disconnect as a mouse was present.

    It sounds to me like you need to refresh your drivers to solve your problem?
    Last edited by Clintlgm; 04-02-2015 at 02:32 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

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