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  1. #1
    New ROGer Array
    Join Date
    Oct 2014

    G550JK won't start

    I was using my laptop (which is about 2-3 weeks old) fine this afternoon. It was plugged in charging and at 100% when I shut it down.

    When I started it again the screen was incredibly dark, like to the point for the first 5-10 minutes I thought it was off and I was only just able to tell it was on when staring really close. As I couldn't see anything I just shut it down and left it.

    Later, I tried turning it on again but the keys would light up then go dark and the machine would remain unresponsive (but the power button would be lit).

    I tried this with both the power connected to the wall and not. When connected it showed a solid green LED on the power symbol and no LED when not connected.

    Randomly after many tries, it seemed to boot (but the screen remained completely black. I plugged in the power and now the battery LED is solid orange.

    What is the issue here?

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