04-11-2015 05:46 PM - last edited on 03-06-2024 02:50 AM by ROGBot
04-11-2015 07:32 PM
Zora wrote:
Hello everyone.
I'm trying to get my girlfriend'ss new machine (a few days old) to turn on/power up,
but nothing happens. Currently the battery led is flashing as if it's charging. So far I've
tried to turn it on both with and without the battery but nothing happens when I press the
power button. From what I understand from her, the machine had finished a bunch of updates
when it was shut down and then left to fully charge.
I have no clue to what is wrong currently so some advice would be appreciated, however I do suspect
that the bios was automatically flashed while it was updating which could be the cause to the problem.
Thank you in advance.
/Zora
06-01-2015 11:59 PM
hmscott wrote:
Hi Zora, the charging light shouldn't be blinking, that is an indicator that something is wrong with charging.
You can try a power reset. Power down, pull out the power cable from the laptop, pull out the battery, and then press and hold the Power button for 20 sec to 1 minute - then put it back together and try powering up.
If that doesn't work, you should take back the laptop to where you bought it, explain the problem, and ask for a new in the box replacement.
Please come back and let us know how it works out 🙂
04-15-2015 11:29 AM
04-15-2015 04:00 PM
deanosbeano wrote:
I got a brand new G750jw delivered this afternoon, can't even witch it on, just black screen and no drive activity
04-16-2015 12:02 AM