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  1. #11
    I did bring it to bestbuy. But I didn't show them how it crash when rest I res my plam on it. It start at random time, I just can't control it. For now, its fine when I put some pressure. but I know its going to happen again.

  2. #12
    Since the problem is still not solved, should I just contact the ASUS for an repair?
    Its 3 month old now so I think there is still a factory warranty right?

  3. #13
    ROG Guru: White Belt Array
    Join Date
    Sep 2010

    Freezeex yes you have Factory warranty.

    see for contact details on getting your RMA processed, you may have to go through the tech support routine before they hand you a RMA number but no big problems there since it sounds like the pressure is revealing a hardware defect with your motherboard... be it a short circuit from something pressing on it or components losing contact due to a solder joint I couldn't tell ya off hand.

  4. #14
    I just realize that the heat is also a part of a matter.
    but, thx I will fill up the RMA form and see how it goes

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