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05-06-2015 08:10 AM #1
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- May 2015
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Asus G-Series G750JX Battery RMA Issue
Hi guys.
I recently contacted Asus support for my g-series notebook.
Originally this issue appeared to be a faulty battery - however it is something requiring me to send the machine in (RMA)
Since early October (purchase date was 9/6/2014) the battery has been dying after maximum ten minutes. Battery indicator shows 84-86% life at the time, and issues no low battery warning in the lower right display. Asus tech support advised filling out an RMA and sending it in.
I purchased the notebook at the store as well as an extended service plan. Am I able to arrange having it repaired at the local store? I can give you the case #, etc from Asus.Confused
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05-06-2015 12:49 PM #2
Clintlgm PC Specs Laptop (Model) Asus G752VY DH72 Motherboard Asus Z97 Pro WiFi and /Z97 Pro A Processor I7 4790K Storage #1 512 GB M.2 Samsung 960 Pro Storage #2 1 TB Samsun 850 Pro Case Cool Master Haf OS Win 8.1 Pro and Win 10 Pro
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You should move this thread to the correct forum https://rog.asus.com/forum/forumdisp...ming-Notebooks
Well it appears that you have secondary repair service, I would work with the Repair vendor, Or what ever the Secondary repairs service requires you to do. If you like you could get advise from cl-albert by PM message he is our Asus Customer Loyalty rep in these forum. Otherwise the rest of us are just users helping each other.G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM
Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro