G750JW GTX 765 Graphics question

[hmscott]

no I repasted it myself and changed out the thermal pads on the video card. The original problem was the infamous black screen on boot / GPU failure. I was able to reflow the card and save it and repaste it to prevent further overheating.

I am just looking at this for a friend, I do not own the laptop or anything I just am the middleman trying to fix it as best as possible.

Do you really think Asus would RMA this situation, I wouldn't think so even before the repair.

Edit: hmscott I posted a video in a previous post that shows what its doing.

wat444444444444444444444, yes, just explain the situation and offer to pay for any repair - Asus often will do it for free, as long as you are upfront about what happened. This is good too, your friend can blame it on you and he can ask for mercy from Asus to repair it

Checking the video...it says Private - please open up permissions so we can view it

[Snorzo]

So I'm the actual owner of the laptop, Wat is a friend of mine who is much more savvy than me.

About a year ago my laptop mysteriously shut down and wouldn't start up again. Thankfully I was within warranty and sent it into Asus for them to fix it (I'm the original owner, I purchased this from Best Buy in October 2013)

Anyways they fixed it and told me they replaced the motherboard and something else about USB wires. Wat explained to me that he thinks when they did it they possibly put the wrong motherboard model in and it could have put too much strain on the graphics card which caused the overheat. It would also explain the funky Bios version.

The only question I really have is what Wat brought up earlier, when he entered the BIOS there was no make or serial number for the hardware. What would be the best way to approach Asus with this? Or is it even worth it if my laptop is functional again?

[wat444444444444444444444]

changed the video to public for all to see.

[code9523]

So I'm the actual owner of the laptop, Wat is a friend of mine who is much more savvy than me.

About a year ago my laptop mysteriously shut down and wouldn't start up again. Thankfully I was within warranty and sent it into Asus for them to fix it (I'm the original owner, I purchased this from Best Buy in October 2013)

Anyways they fixed it and told me they replaced the motherboard and something else about USB wires. Wat explained to me that he thinks when they did it they possibly put the wrong motherboard model in and it could have put too much strain on the graphics card which caused the overheat. It would also explain the funky Bios version.

The only question I really have is what Wat brought up earlier, when he entered the BIOS there was no make or serial number for the hardware. What would be the best way to approach Asus with this? Or is it even worth it if my laptop is functional again?

As I said before some one messed up with bios or put wrong mb to wrong laptop! If it's g750jz motherboard you may have some problems!
What version of bios do you have now?
What power brick are you using?

P.S. It looks like the workers of service put a g750jz mb but they cold not flash bios from jw to get your gtx765 recognized in system so they moded 210 rom by changing PID and VID for gtx765 ID and flashed it but they forgot to change other parameters like thermal throttling and power usage! The only way now is to flash original g750jw rom in to it using afudos!

[wat444444444444444444444]

its flashed with 208 now. and the video thermal issues have gotten better. At least as far as I can tell, it doesn't get anywhere near as hot as is it used to. Also the fans seem to kick in when the video card is a bit cooler. It seemed as though when the card got really hot they wouldn't kick on at all, but now it appears they kick on much sooner.

[code9523]

Also I would recommend you to repast it with ac mx4 as in my experience it never got hotter than 75c when playing even with OC. I tried a lot of thermal compounds in laptops but stopped on mx4 because it's rely good and it will not dry at least for 1 year (checked myself) Also I tried coollab metal pads but in Lenovo laptop but in asus cooling is rely good so there is no need for them!

[hmscott]

So I'm the actual owner of the laptop, Wat is a friend of mine who is much more savvy than me.
About a year ago my laptop mysteriously shut down and wouldn't start up again. Thankfully I was within warranty and sent it into Asus for them to fix it (I'm the original owner, I purchased this from Best Buy in October 2013)
Anyways they fixed it and told me they replaced the motherboard and something else about USB wires. Wat explained to me that he thinks when they did it they possibly put the wrong motherboard model in and it could have put too much strain on the graphics card which caused the overheat. It would also explain the funky Bios version.
The only question I really have is what Wat brought up earlier, when he entered the BIOS there was no make or serial number for the hardware. What would be the best way to approach Asus with this? Or is it even worth it if my laptop is functional again?

its flashed with 208 now. and the video thermal issues have gotten better. At least as far as I can tell, it doesn't get anywhere near as hot as is it used to. Also the fans seem to kick in when the video card is a bit cooler. It seemed as though when the card got really hot they wouldn't kick on at all, but now it appears they kick on much sooner.

Snorzo/wat4*, the motherboards between the JW/JX/JH are similar, different parts across them for some things, but if you don't have Optimus (Intel GPU active) you don't have a JM/JS/JZ/JY motherboard

The 210 BIOS has been reported before, here is someone asking about it last year:

BIOS update for G750JW
http://rog.asus.com/forum/showthread...l=1#post407704

ASUSTeK COMPUTER INC. G750JW - lists BIOS version as 210
http://browser.primatelabs.com/geekbench3/666637

I doubt the temperature change is related to BIOS version. You could've tried Setting Defaults in the BIOS and that might have done the same thing.

But, now you can't download 210 and update it to try... unless you saved the original BIOS before updating?

It likely doesn't matter, 208 is what most people have.

Glad to hear whatever you did, it brought the temperature down

[wat444444444444444444444]

I'm pretty sure it was BIOS related, the paste job I did was before everything so the only thing that changed was the bios. I also gave the paste about a day to set up before stress testing. I didn't get a chance to back up the BIOS before flashing, also I was pretty convinced that it was the wrong BIOS for the board so that also made me not back it up. Also coming to think about it when I was taking it apart I pulled the bios battery so that reset all settings when it was on 210 so it couldn't be that. It was definitely the move to 208 that helped the thermals.

As far as settings go the bios was pretty baron as far as thermal settings or fan control or anything like that, thats always the first thing I check for.

Sorry to rain on the parade but AS5 is the best in my opinion been using it for years on laptops and desktops never once dried out. Had one install that lasted for 4 years and still looked wet when I removed it. When I dropped it off to Snorzo today I ran another bench and it barely broke 70C on the 720p bench.

[code9523]

I'm glad if I helped you! It's only proves my theory that almost all g750 series boards are compatible for gpu upgrade and modding.

[hmscott]

I'm pretty sure it was BIOS related, the paste job I did was before everything so the only thing that changed was the bios. I also gave the paste about a day to set up before stress testing. I didn't get a chance to back up the BIOS before flashing, also I was pretty convinced that it was the wrong BIOS for the board so that also made me not back it up. Also coming to think about it when I was taking it apart I pulled the bios battery so that reset all settings when it was on 210 so it couldn't be that. It was definitely the move to 208 that helped the thermals.
As far as settings go the bios was pretty baron as far as thermal settings or fan control or anything like that, thats always the first thing I check for.
Sorry to rain on the parade but AS5 is the best in my opinion been using it for years on laptops and desktops never once dried out. Had one install that lasted for 4 years and still looked wet when I removed it. When I dropped it off to Snorzo today I ran another bench and it barely broke 70C on the 720p bench.

wat444444444444444444444, it could be the fan curves in the 210 BIOS are different, as you noticed the fans kick in sooner after flashing 208.

AS5 works great, still using it myself, but will likely try one of the first 3 new top TIM's in this list next time:

The Best Thermal Paste For CPU Cooling | 2015
http://www.coolpc.pw/?p=1

So, did the black screen during furmark burn-in test stop happening?