05-16-2015 06:49 AM - last edited 3 weeks ago by ROGBot
05-16-2015 01:06 PM
05-16-2015 01:25 PM
05-16-2015 01:30 PM
chrsplmr wrote:
Lectric - Welcome to ROG.
Received from ??? Return ??? .c.
05-16-2015 02:37 PM
lectric wrote:
Hello All. We have several Asus products in our home and have never had any issues whatsoever with any of them.
Recently I was in the market for a gaming laptop and decided on a G751. Well, I received my new 751JT-CH71 yesterday. I decided on this model because I have several new SSD's including an M.2 that I was planning on installing. This morning I opened up the machine to make sure everything was in order and I found this:
I'm very disappointed in Asus QC and will now have to go through the lengthy RMA process. I could just install a SATA III SSD however I really want the M.2 Speed. Not to mention a brand new top line laptop should not have missing internals.
05-17-2015 05:56 AM
hmscott wrote:
lectric, it isn't defective, you purchased a model without the M.2 PCIE x4 SSD, so you aren't guaranteed a socket for adding your own M.2 PCIE x4 SSD
There has been much discussion here in the forums about this, with some people reporting they have the connector soldered in even though they didn't get a configuration that included an M.2 PCIE x4 SSD, and many others like yourself that didn't get the M.2 PCIE x4 socket.
The reports in the beginning were that only JY models included the M.2 PCIE x4 socket if you didn't get a bundled M.2 PCIE x4 SSD, but then reports started coming in that the JY's were also shipping without the M.2 PCIE x4 connector if the configuration didn't include an M.2 PCIE x4 SSD.
Now I think we need to assume we won't get the M.2 PCIE x4 connector if we don't order a configuration with an M.2 PCIE x4 SSD, and if we end up getting luck of the draw and get an M.2 PCIE x4 connector when we aren't expecting it, it will be a pleasant surprise 🙂
05-17-2015 06:35 AM
05-18-2015 02:38 AM
lectric wrote:
Hello All. We have several Asus products in our home and have never had any issues whatsoever with any of them.
Recently I was in the market for a gaming laptop and decided on a G751. Well, I received my new 751JT-CH71 yesterday. I decided on this model because I have several new SSD's including an M.2 that I was planning on installing. This morning I opened up the machine to make sure everything was in order and I found this:
I'm very disappointed in Asus QC and will now have to go through the lengthy RMA process. I could just install a SATA III SSD however I really want the M.2 Speed. Not to mention a brand new top line laptop should not have missing internals.
05-18-2015 07:20 AM
05-18-2015 07:23 AM