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  1. #1
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    Exclamation The keys of laptop(touchpad and space) are jingling.

    Hi guys, i have problem with my new asus g750j.
    The keys of laptop(touchpad and space) are jingling displeasingly when speakers are on average volume.
    Please, check you r750 with this test and reply about result
    Now i decide to give back my r750 or not.

    https://www.youtube.com/watch?v=cvBtQmY2B5I

    Thanks

    p.s. sorry for my english

  2. #2
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Quote Originally Posted by Disciple.dv View Post
    Hi guys, i have problem with my new asus g750j.
    The keys of laptop(touchpad and space) are jingling displeasingly when speakers are on average volume.
    Please, check you r750 with this test and reply about result
    Now i decide to give back my r750 or not.

    https://www.youtube.com/watch?v=cvBtQmY2B5I

    Thanks

    p.s. sorry for my english
    You are joking, right?

    Those tones aren't enough to jingle the keys..

    The keys don't jingle - and if they do jingle I can't hear them because the speaker volume is up too high

    Do you mean the keys vibrate?
    Last edited by hmscott; 04-26-2014 at 10:14 PM.

  3. #3
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    Quote Originally Posted by hmscott View Post
    You are joking, right?

    Those tones aren't enough to jingle the keys..

    The keys don't jingle - and if they do jingle I can't hear them because the speaker volume is up too high

    Do you mean the keys vibrate?
    No, my keys vibrate and jingle very loudly
    It's like anything corrected, or easier to change a laptop?
    Last edited by Disciple.dv; 04-26-2014 at 11:26 PM.

  4. #4
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Quote Originally Posted by Disciple.dv View Post
    No, my keys jingle very loudly
    It's like anything corrected, or easier to change a laptop?
    For a physical problem like that it will take an RMA to Asus or a return to where you bought it.

    You might want to check the next G750 you purchase at the seller before you leave. I haven't seen this problem, but it might be the way the new keyboards are made - your next laptop might do the same.

    You could do what I do, not for the same reason, but if you put the white clothe that comes on the keyboard in place, ir might dampen the key jingle... I keep it on the keyboard to keep dust off the keyboard since I use an external keyboard / trackpad / mouse.

  5. #5
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    Thank for your help, hmscott. I will return this laptop seller

  6. #6
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
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    Quote Originally Posted by Disciple.dv View Post
    Thank for your help, hmscott. I will return this laptop seller
    Sorry to hear that Disciple.dv, that is the most unusual reason I have heard so far for a return. I hope you find one that doesn't jingle...

  7. #7
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    thanks for your help, hmscott. I will return this laptop to seller.

  8. #8
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    This is why i returned my Alienware 18 as I'm not able to watch a movie or play a game without the whole chassis is vibrating and this even with a volume of 30%. This is completely unacceptable. I have ordered an ROG 750JZ now and I hope so much that the chassis of the ROG 750 is so stable that you can hear a movie or a game at least to 80% of max without any vibrations of the chassis and that loudspeakers an subwoofer are well isolated from the chassis and i have to read this now
    Last edited by mickym; 06-02-2014 at 06:58 PM.

  9. #9
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
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    Posts
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    Quote Originally Posted by mickym View Post
    This is why i returned my Alienware 18 as I'm not able to watch a movie or play a game without the whole chassis is vibrating and this even with a volume of 30%. This is completely unacceptable. I have ordered an ROG 750JZ now and I hope so much that the chassis of the ROG 750 is so stable that you can hear a movie or a game at least to 80% of max without any vibrations of the chassis and that loudspeakers an subwoofer are well isolated from the chassis and i have to read this now
    mickym, my G750JH doesn't jingle, even with high volume and subwoofer output.

  10. #10
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    Quote Originally Posted by hmscott View Post
    mickym, my G750JH doesn't jingle, even with high volume and subwoofer output.
    Great - so ordered my G750 - and it will arrive tomorrow, but i have to pick it up on Thursday - so I hope I will have the same quality as yours. Many thanks - so I guess @Disciple.dv is an exception and it was bad luck.

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