Results 1 to 9 of 9
  1. #1
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    9

    G501- LCD panel issue (Washed and Pixelated)

    I owned the G501 for two weeks now, bought it in Singapore. After a few days of using the laptop, my laptop screen occasionally turn washed out color and pixelated (I own a 4k Screen, it is too obvious to spot the pixel). I've tried reformatting my laptop a few times but this issue is still there. I often get this symptom after not shutting down my laptop for a few days or when I just put to sleep/wake. Even after shutting down the laptop the issue is there. I've attached both pictures, you can see the difference between it

    Any Asus techies here or experts please help up this issue as I am greatly appreciate. I bought this laptop in Singapore and im based in Malaysia, It will take sometime for me to go Singapore again.

    Click image for larger version. 

Name:	20150608_204747.jpg 
Views:	41 
Size:	125.7 KB 
ID:	49706Click image for larger version. 

Name:	20150607_143553.jpg 
Views:	30 
Size:	238.7 KB 
ID:	49707

  2. #2
    ROG Member Array
    Join Date
    Apr 2015
    Reputation
    10
    Posts
    17

    I ran into the same problem today and followed J82's instructions (reinstall Intel and Nvidia drivers from G501 support site), which fixed the problem. Good luck!

    https://rog.asus.com/forum/showthrea...l=1#post501513

  3. #3
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    9

    Thanks you Cajun_azn. after you reinstall, does it still occur? if not, then this might be just the software issue we are facing.

  4. #4
    ROG Member Array
    Join Date
    Apr 2015
    Reputation
    10
    Posts
    17

    Hi Bryrene, I replied to your post in the other thread (linked in #2). Good luck!

  5. #5
    ROG Member Array
    Join Date
    Apr 2015
    Reputation
    10
    Posts
    5

    Have the same problem, as you. Sounds like all laptops are affected to some degree.

  6. #6
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    7

    Yes this issue is rediculous. It has happened to me not only once but three times now. Coming back from sleep the screen looks pixelated and washed out and you can see slight seperation of color lines.
    I have had to reinstall graphics drivers each time. This simply just shouldnt be happening and needs to get fixed ASAP. Unfortunately, this isnt the only problem I've had with this laptop.
    I've had multiple sound issues, headphones not getting detecting, external usb drives connecting and disconnecting. This is just all bad in my opinion needs a fix.
    Last edited by nomad_gamer; 06-23-2015 at 04:39 PM.

  7. #7
    New ROGer Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    4

    is yours 1080p or 4k?

  8. #8
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    9

    I got the 4K screen

  9. #9
    New ROGer Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    4

    Good news.

    Download BIOS 209
    #Fixed eDP Panel Power Sequence not correct after S3 resume, Panel will abnormal after wake up0 from panel-off.

    p/s: I myself don't own G501 but I have been following this thread since it was created because I was interested in this laptop. I got myself MSI ge62 eventually.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •