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Static Electricity in GL551JW

DForte98
Level 7

‎06-14-2015 08:51 AM - last edited on ‎03-06-2024 02:44 AM by Community Admin

Hey,

When i rub/scrub my fingers in the metal surface around the keyboard and behind the laptop screen, I feel some vibrations which certainly indicates static electricity.

When i have the computer on or off just with the battery, there is no static electricity
But when i have the charger plugged in, there is static electricity.

What should i do?
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3 REPLIES 3

xdr
Level 7

‎06-14-2015 02:30 PM

Check the ground on your wall socket.
If you don't know how, ask an electrician to do it for you. It's safer.
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Jlieu
Level 7

‎06-14-2015 03:49 PM

Definitely is the Ground problem. Your socket problem. Change the wall socket.
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DForte98
Level 7

‎06-15-2015 12:55 AM

Ok thanks, I will check, but this doens't happen with any other laptop in my house.

And this problem happens in all the plugs of my house with my laptop...
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