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How do I get a new recovery DVD set?

Retired
Not applicable

‎10-13-2010 01:59 PM - last edited on ‎03-05-2024 06:45 PM by Community Admin

I didn't follow the original instructions to create the DVD, and wound up having to use my laptop for work, which required a re-image.

Now I'm no longer doing that, and I'd like to revert the system back to how it was when I first got it. How do I do that?
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Pyro411
Level 7

‎10-14-2010 11:57 AM

Sadly in this instance you have to call the local support line for Asus and order a new copy of the DVDs, or if you have a Windows 7 Home Premium 64bit OEM disk laying around at home that "Should" work, I know the disks were interchangeable with Vista but have not had a chance to test the Retail/OEM disks for Windows 7 to see if that functionality was still there. If you go that route you will have to re-download the drivers from http://support.asus.com instead of having a specific driver disk.
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Retired
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‎10-16-2010 04:25 AM

warlock wrote:
I didn't follow the original instructions to create the DVD, and wound up having to use my laptop for work, which required a re-image.

Now I'm no longer doing that, and I'd like to revert the system back to how it was when I first got it. How do I do that?


If you know someone else with with a g73jh laptop just have them make you a set or if you need you can contact me and i will mail you a set I have the g73jh-x1.
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Chastity
Level 10

‎10-16-2010 08:12 AM

You can install a Win7 Home Premium Install DVD and use the key on your laptop to activate it over Phone. After that, use your Driver and Application Disc to install all the stock apps and drivers. You will have the option to uncheck anything you feel you do not need during that process.
[SIGPIC]Kicking Ass Since Today[/SIGPIC]
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jeprira
Level 7

‎10-16-2010 10:07 AM

and if you use ABR (google is your friend) to back up your activation *before* you reinstall, you won't even have to call MS... just restore activation and you are done.
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Retired
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‎10-17-2010 03:35 AM

http://estore.asus.com/shop/item.asp?itemid=5510&catid=751 you can try this.
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Chastity
Level 10

‎10-17-2010 10:39 AM

Just to note: that package is for the Best Buy models only, so you may be missing a couple of drivers. (TBH, I doubt it)
[SIGPIC]Kicking Ass Since Today[/SIGPIC]
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Retired
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‎10-17-2010 09:40 PM

Ok then this link and locate your model by drop down. http://estore.asus.com/shop/category.asp?catid=751
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