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  1. #1
    0621sammy
    Guest

    BSOD help please!

    I just bought an ASUS G74SX-BBK8 from best buy like a week ago and I allready have a BSOD I'm not really sure what the cause of it is and I would like to receive as much help as y'all can give me. I received the BSOD when I was doing a windows update and it was shutting down then I got the BSOD. I tried to add the .dmp files but they wouldn't add I zipped them.

    Thanks, Sam.

  2. #2
    TeamROG Overclocking Member Array The Nemesis's Avatar
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    Can you get back into windows? If so try to restore back to a point prior to the update?
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  3. #3
    0621sammy
    Guest
    Yes I am able to get into windows. I'm pretty sure I haven't done anything that System Restore would fix I haven't downloaded anything really.

  4. #4
    0621sammy
    Guest
    I found these in the eventvwr:

    "- System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2011-12-07T05:29:06.138836200Z

    EventRecordID 7735

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer TheGamingBeast

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 159
    BugcheckParameter1 0x3
    BugcheckParameter2 0xfffffa80071dd060
    BugcheckParameter3 0xfffff80000b9c3d8
    BugcheckParameter4 0xfffffa800b588e10
    SleepInProgress false
    PowerButtonTimestamp 0"





    "- System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2011-12-02T02:53:01.942811300Z

    EventRecordID 6204

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer TheGamingBeast

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 159
    BugcheckParameter1 0x3
    BugcheckParameter2 0xfffffa80070f0060
    BugcheckParameter3 0xfffff80000ba2748
    BugcheckParameter4 0xfffffa80096bd680
    SleepInProgress false
    PowerButtonTimestamp 0"





    "- System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2011-11-30T02:00:29.095615100Z

    EventRecordID 5377

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer TheGamingBeast

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 159
    BugcheckParameter1 0x3
    BugcheckParameter2 0xfffffa80071d1a10
    BugcheckParameter3 0xfffff800049673d8
    BugcheckParameter4 0xfffffa800cd8a010
    SleepInProgress true
    PowerButtonTimestamp 0"

    Those are the only 'critical errors' on there, there are also a few normal 'errors' and 'warnings'

  5. #5
    ROG Guru: Black Belt Array
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    Quote Originally Posted by 0621sammy View Post
    Yes I am able to get into windows. I'm pretty sure I haven't done anything that System Restore would fix I haven't downloaded anything really.
    You downloaded and installed a Windows update. I think the rational is that is the update caused a problem, so restore back to before that update.

  6. #6
    0621sammy
    Guest
    But I just installed that update today and according to eventvwr I've had these problems for like the past week.

  7. #7
    ROG Guru: Black Belt Array JRd1st's Avatar
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    Quote Originally Posted by 0621sammy View Post
    But I just installed that update today and according to eventvwr I've had these problems for like the past week.
    ... but the BSOD, whatever is causing it, started with that update, right? I'd restore back then wait a day or so and see what happens, then try that update again.
    Read the User's Manual for more info.



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  8. #8
    ROG Guru: Gold Belt Array dstrakele's Avatar
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    What Antivirus, AntiMalware, and Firewall software have you installed to your G74SX-BBK8?

    What applications have installed to this system?
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

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