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BSOD help please!

Retired
Not applicable

‎12-05-2011 09:50 PM - last edited on ‎03-05-2024 07:36 PM by Community Admin

I just bought an ASUS G74SX-BBK8 from best buy like a week ago and I allready have a BSOD I'm not really sure what the cause of it is and I would like to receive as much help as y'all can give me. I received the BSOD when I was doing a windows update and it was shutting down then I got the BSOD. I tried to add the .dmp files but they wouldn't add I zipped them.

Thanks, Sam.
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The_Nemesis
Level 10

‎12-05-2011 10:07 PM

Can you get back into windows? If so try to restore back to a point prior to the update?
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Retired
Not applicable
In response to The_Nemesis

‎12-05-2011 10:25 PM

Yes I am able to get into windows. I'm pretty sure I haven't done anything that System Restore would fix I haven't downloaded anything really.
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BrodyBoy
Level 10
In response to Retired

‎12-05-2011 11:25 PM

0621sammy wrote:
Yes I am able to get into windows. I'm pretty sure I haven't done anything that System Restore would fix I haven't downloaded anything really.
You downloaded and installed a Windows update. I think the rational is that is the update caused a problem, so restore back to before that update.
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Retired
Not applicable
In response to BrodyBoy

‎12-05-2011 11:36 PM

But I just installed that update today and according to eventvwr I've had these problems for like the past week.
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JRd1st
Level 12
In response to Retired

‎12-06-2011 04:10 AM

0621sammy wrote:
But I just installed that update today and according to eventvwr I've had these problems for like the past week.


... but the BSOD, whatever is causing it, started with that update, right? I'd restore back then wait a day or so and see what happens, then try that update again.
Read the User's Manual for more info. 😄



G74SX-A1 BIOS 203
Intel 6230 WiFi/BT
LG E2350 LED LCD Monitor
Intel Series 510 120 GB SSD

Drivers, Apps and How To's
Latest nVidia Drivers

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Retired
Not applicable

‎12-05-2011 11:01 PM

I found these in the eventvwr:

"- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-12-07T05:29:06.138836200Z

EventRecordID 7735

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer TheGamingBeast

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 159
BugcheckParameter1 0x3
BugcheckParameter2 0xfffffa80071dd060
BugcheckParameter3 0xfffff80000b9c3d8
BugcheckParameter4 0xfffffa800b588e10
SleepInProgress false
PowerButtonTimestamp 0"





"- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-12-02T02:53:01.942811300Z

EventRecordID 6204

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer TheGamingBeast

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 159
BugcheckParameter1 0x3
BugcheckParameter2 0xfffffa80070f0060
BugcheckParameter3 0xfffff80000ba2748
BugcheckParameter4 0xfffffa80096bd680
SleepInProgress false
PowerButtonTimestamp 0"





"- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-11-30T02:00:29.095615100Z

EventRecordID 5377

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer TheGamingBeast

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 159
BugcheckParameter1 0x3
BugcheckParameter2 0xfffffa80071d1a10
BugcheckParameter3 0xfffff800049673d8
BugcheckParameter4 0xfffffa800cd8a010
SleepInProgress true
PowerButtonTimestamp 0"

Those are the only 'critical errors' on there, there are also a few normal 'errors' and 'warnings'
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dstrakele
Level 14

‎12-06-2011 07:01 AM

What Antivirus, AntiMalware, and Firewall software have you installed to your G74SX-BBK8?

What applications have installed to this system?
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
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