Hello everyone!
So after having my laptop G751JT for about half a year (more or less) suddenly my mice (GX850) stopped working but the lights are still on, the mouse porgram does recognize the mice when its plugged and when its not.
I havent installed any new drivers for the mice only thing changed was some windows updates but i highly doubt thats what causes the problem.
things I've tried to fix the issue:
1. plug to all the usb ports(3.0 all of them)
2. reinstall drivers (maybe didnt install them right)
3. update laptop BIOS
4. tried to see if it works on safe mode
notes:
1.I havent tried the mouse on different PC's as i dont have any but the laptop.
2. the light on the mice are ON.
3. the buttons dont respond
could anyone take a picture or at least check if their mouse infrared light is visible under the phone camera as mine isnt but if it was an issue with the laser the mice should still be able to click.