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New Swift Owner - Trouble with no image or OSD

r3zon8
Level 7

‎06-22-2015 07:30 AM - last edited on ‎03-06-2024 02:39 AM by Community Admin

Just picked up a new Swift and after plugging it all in I get 'No Signal' for a few seconds then the monitor goes to sleep. I tried pushing the OSD button and that wakes up the panel(I can see the screen turn on) but nothing comes on the screen. No image, no OSD.

If I power cycle the monitors(from the wall) I do see the quick 3-4 second Asus ROG animation but then again 'No Image' and all black.

any help is appreciated!
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Korth
Level 14

‎06-23-2015 09:38 PM

DisplayPort problem? Hopefully you have a DP-to-DP (or miniDP-to-DP) cable, no adapters, no converters, no extenders.
Disconnect any USB devices on the monitor until it works.

Are you sure your graphics card is outputting a signal? A recent NVidia update apparently "fixed" some DP issues, if that helps. It doesn't hurt to reinstall DirectX and AMD/NVidia drivers, at least it will return to default display settings.
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[/Korth]
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