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  1. #1
    New ROGer Array
    Join Date
    Jul 2015

    USB headset not detected by SupremeFX

    Hello, i just bought a new Hyperx Cloud II headset and i would like to enhance its sound and bass a little bit.
    It has a USB connection, and SupremeFX keeps telling me that there is no connected sound device. Is there a way to make the software see my headset ?

    Im completly new into this stuff, so i dont really understand how supremeFX works.

  2. #2
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
    Headset Pilot P51 PTT *modded*
    OS Arch, Gentoo, Win7x64, Win10x64
    Network RouterActiontec T3200M VDSL2 Gateway
    Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe
    Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19)
    Accessory #3 ASUS OC Panel I (FW0501)
    Korth's Avatar
    Join Date
    Mar 2015

    You might be able to fix it by ensuring the USB driver loads before SupremeFX at startup. Either change the startup order around or delay SupremeFX. Easiest fix is to configure SupremeFX to not load itself automatically and run it manually.

    SupremeFX is mostly a ROG marketing thing, it largely refers to audio features in hardware. I wasn't really impressed by SupremeFX software and don't use it much - I might be wrong but I think Sonic Radar might be the only extra functionality the software provides. If this is true, and if you don't use Sonic Radar, just deactivate or uninstall SupremeFX.

    There's tons of free audio player, EQ, and FX software which can be custom-tweaked to provide a better sound experience than SupremeFX. Asus-ROG makes excellent motherboards and graphic cards, but their software and factory sound settings ... meh.

  3. #3
    New ROGer Array
    Join Date
    Oct 2015

    Thumbs up

    Hi !
    Same problem ... it doesn't help if i start it manually .
    Still only detects my green jack speakers !

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