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Thread: Bootup Problem

  1. #1
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    Lightbulb Bootup Problem

    Hi everyone,

    I have been experiencing some issues of late. My case is a HAF X. The top IO panel was broken so I was replacing the. Before the replacement my computer was booting up fine and everything was normal.

    After I replaced the IO panel my computer is refusing to boot now. The Q-Code doesn't go past 9c. I checked the manual and that says it's stuck on the USB detect phase.
    I also checked the back of the motherboard. No USB hubs are working except the LAN1_USB3_E910. Every hub above that still has voltage but is refusing to charge my phone. The LAN hub also has voltage and does charge my phone when I plug it in.

    I'm running out of ideas on how to fix this...


    Does anyone have an idea and can someone please help me further?
    I will post more information if it's needed to help the problem...




    Have a fine day,

    Neo

  2. #2
    ROG Guru: Grand Master Array
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    Have you tried disconnecting all your USB devices to see if your system would post correctly?

  3. #3
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    Yes indeed, I have removed every single USB device from the hubs. I had even disconnected the IO panel completely again from the motherboard. The system still hangs on the 9c Q-Code...

  4. #4

  5. #5
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    Yes I also tried that, clearing the cmos doesn't change anything, even on bios2 it still gets stuck on the USB detecting phase...
    I even tried booting it into safe bios mode and it still wouldn't change a thing, it somehow doesn't get past the 9c Q-Code.

  6. #6
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    Hi again, i have an update.
    I took the whole motherboard out of the case, the only things attached to it are the memory cards, cpu and the powercables.
    I plugged both the 8pin and 4pin cables along with the EZ-plug cable.
    But now the system just turns itself off after 2 or 3 seconds of powering on. Like it's short-circuiting.
    But i checked all the cables, they are firmly attached and all the led lightd on the board are also lit up, the rog logo has a fading effect too...

    Can anyone help me please?

  7. #7
    ROG Member Array TheQuickOne PC Specs
    TheQuickOne PC Specs
    MotherboardASUS RAMPAGE V EXTREME
    ProcessorIntel Core i7-5820K Haswell-E 6-Core @4.5GHz
    Memory (part number)F4-2400C15Q-16GRK
    Graphics Card #1GTX 980 STRIX
    Graphics Card #2GTX 980 STRIX
    MonitorQNIX QX320QHD Super Ultra 32" 2560x1440
    Storage #12x SAMSUNG 840 Pro Series MZ-7PD512BW 2.5" 512G
    Storage #22x Seagate Barracuda STBD2000101 2TB
    CPU CoolerAkust WC02-0004-AKS Larkooler SkyWater 330
    CaseNZXT H440-White
    Power SupplyFSP Group AURUM PT Series 1200W
    Keyboard RGB CORSAIR K70
    Mouse LOGITECH G600
    Headset/Speakers M-AUDIO AV40, Dayton Audio SUB-1200, Klipsch Status
    OS Window 7 64
    Accessory #1 snowglobe blue

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    Just a guess, but if you had a short, you would probably smell smoke and here a pop noise. It sounds more like there is a break in the circuit if it is something electrical.

  8. #8
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    Could be, but i checked over twenty times at least...

    I can't seem to find anything, could you point me in a direction please?

  9. #9
    ROG Member Array TheQuickOne PC Specs
    TheQuickOne PC Specs
    MotherboardASUS RAMPAGE V EXTREME
    ProcessorIntel Core i7-5820K Haswell-E 6-Core @4.5GHz
    Memory (part number)F4-2400C15Q-16GRK
    Graphics Card #1GTX 980 STRIX
    Graphics Card #2GTX 980 STRIX
    MonitorQNIX QX320QHD Super Ultra 32" 2560x1440
    Storage #12x SAMSUNG 840 Pro Series MZ-7PD512BW 2.5" 512G
    Storage #22x Seagate Barracuda STBD2000101 2TB
    CPU CoolerAkust WC02-0004-AKS Larkooler SkyWater 330
    CaseNZXT H440-White
    Power SupplyFSP Group AURUM PT Series 1200W
    Keyboard RGB CORSAIR K70
    Mouse LOGITECH G600
    Headset/Speakers M-AUDIO AV40, Dayton Audio SUB-1200, Klipsch Status
    OS Window 7 64
    Accessory #1 snowglobe blue

    Join Date
    Jul 2015
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    Unfortunately, that's where my knowledge ends. Sorry.

  10. #10
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    Ah alright then, no problem, the effort is what counts

    Can someone else shed some light on this problem please?

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