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  1. #1
    New ROGer Array
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    Aug 2015
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    G551JM AudioJack Problem ((Help))

    Hey Everyone,

    Today I just got the chance to install Windows 10 for my G551JM laptop. After I install the Windows 10, and I realized that my Audio Jack does not have any output sound. It gives me selection of Headphone, Speaker Out, and Headset, but it has no sound at all. Laptop speakers are fine nothing wrong with it, but the headphone Jack does not have any output sound. I uninstall the driver and reinstall, I Still have no luck with it..... Please help me . . . Much thanks everyone.
    Last edited by aznthug186; 08-06-2015 at 09:05 PM.

  2. #2
    New ROGer Array
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    Aug 2015
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    Call the customer service for the problem~! they told me remove the battery and hold power for 30 seconds. works like charm now.!

  3. #3
    ROG Guru: Orange Belt Array Prostar Computer's Avatar
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    Jul 2013
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    Just a power cycle, huh? Interesting fix. Perhaps Windows needed to be fully shut down? That hybrid boot/shutdown causes problems sometimes.

    Would be interested in knowing whether anyone else with this issue has success with the same suggestion.
    We customize Asus, MSI, and Clevo laptops!

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