08-13-201504:45 AM - last edited on 03-06-202402:08 AM by ROGBot
Hi everyone,
Hoping for some help and sorry if I put this in the wrong section.
I upgraded from Windows 7 to 10 recently and I've been using it for the past 3 days and its been great. No problems whatsoever.
However, today I attempted to make a video Skype call and realised that it doesn't recognise my webcam anymore. Under the device manager ASUS USB 2.0 webcam is there with a yellow error symbol. I uninstalled the device and scanned for hardware changes hoping it would assign a working generic driver and that didn't work.
I figured I could just reinstall the ASUS drivers and see what happens but they're not listed under the G74Sx driver section.
In Device Manager under Imaging Devices, it's listed as: USB2.0 UVC 1M WebCam
with the driver provided by Windows 10 as the driver info says: USB2.0 UVC 1M WebCam Driver Provider: Microsoft Driver Date: 06/26/2006 Driver Version: 10.0.10240.16384 Digital Signer: Microsoft Windows
Sorry for the late reply. For whatever reason my webcam doesn't seem to use the supplied drivers given by Windows 10. I downloaded the logon utility and virtual camera utility and those didn't help either. As I said earlier I did try uninstalling and rebooting but that also didn't work 😞
Yeah I've tried that and it doesn't work either. This week I installed every possible driver provided by ASUS (Bison, Chicony, Azureware,etc) and none of it helped. Guess I'll just have to hope that Windows updates will fix the problem.
Maybe there are differences between your model and the G74SX-XA1 that I have.
I ended up on that page during my search. They have a long list of drivers that would supposedly work with my webcam but no actual download links. Unless there's something I'm not seeing. All the download options say coming soon.
You're right about the download options saying coming soon. Other searches will just say it's for the G55VW. However, when going to ASUS's G55VW, regardless what Windows version for the OS one chooses, there are no webcam drivers listed.