Page 1 of 2 1 2 LastLast
Results 1 to 10 of 13
  1. #1
    ROG Guru: Green Belt Array
    Join Date
    Dec 2014
    Reputation
    32
    Posts
    533

    How to fix G751 black screen at boot for good (work arround)

    If you want resolution please read in entirety and follow the directions, even if you have already done 'that'.

    UPDATE

    If you have a G751 update to BIOS v209 this has been reported as a permanent fix by many

    There are two options to fix the issue.

    1. Disable Fast Boot

    *This does not refer to the fast boot in your BIOS, this is completely separate and has nothing to do with Windows Fast Boot. There appears to be much confusion regarding this with people insisting they still have the issue after disabling fast boot*

    Follow one of the options of your choices here: http://www.tenforums.com/tutorials/4...dows-10-a.html

    2. Disable Hibernation

    This works as it has the side effect of disabling Fast Boot. An additional benefit is that you can reclaim the disk space consumed by your hyberfil.sys this is about the size of your RAM so it can be rather large.

    Follow option one here: http://www.tenforums.com/tutorials/2...dows-10-a.html




    Please link the any existing or new threads regarding the issue here
    Last edited by joshindaphils; 08-31-2015 at 05:17 AM.

  2. #2
    ROG Member Array
    Join Date
    Aug 2015
    Reputation
    10
    Posts
    7

    I have the same issue.
    Both options are diabled
    I still can reproduce the black screen by

    1. hard reset the Laptop by long pressing the power button after running windows for a longer period
    2. change and save something in the BIOS

  3. #3
    ROG Guru: Green Belt Array
    Join Date
    Dec 2014
    Reputation
    32
    Posts
    533

    Quote Originally Posted by zerbi View Post
    I have the same issue.
    Both options are diabled
    I still can reproduce the black screen by

    1. hard reset the Laptop by long pressing the power button after running windows for a longer period
    2. change and save something in the BIOS
    Can you delete c:\hyberfil.sys?

    Have you done a clean reinstall of your video drivers?

    What is your system information?

    Another post you indicated that you have disabled Fast Boot in your BIOS... please ensure you have read the post followed its instructions and followed the linked directions verbatim. It is not clear if you have done this.

    I doubt you have followed the instructions provided in the 8 minutes between your post and mine.

    As well the issue you are experiencing is symptomatically different then all of the other post on the matter. Others are experiencing black screen on a regular boot, not with special circumstances.
    Last edited by joshindaphils; 08-26-2015 at 01:08 PM.

  4. #4
    ROG Member Array
    Join Date
    Aug 2015
    Reputation
    10
    Posts
    7

    Hibernation was disabled some days ago and the c:\hyberfil.sys was also deleted.
    You are not the first one who suggests to disable hibernation

  5. #5
    ROG Guru: Green Belt Array
    Join Date
    Dec 2014
    Reputation
    32
    Posts
    533

    Quote Originally Posted by joshindaphils View Post
    Can you delete c:\hyberfil.sys?

    Have you done a clean reinstall of your video drivers?

    What is your system information?

    Another post you indicated that you have disabled Fast Boot in your BIOS... please ensure you have read the post followed its instructions and followed the linked directions verbatim. It is not clear if you have done this.

    I doubt you have followed the instructions provided in the 8 minutes between your post and mine.

    As well the issue you are experiencing is symptomatically different then all of the other post on the matter. Others are experiencing black screen on a regular boot, not with special circumstances.
    Pertinent bits you seem to be overlooking in red if you are seeking resolution.

    I know this is 'old news' I've suggested this several times before. The point of this thread is to help mitigate the deluge of threads on the exact same topic with a clear concise resolution at the top. While clarifying things like exactly what is meant by Fast Boot.
    Last edited by joshindaphils; 08-27-2015 at 08:09 PM.

  6. #6
    ROG Member Array
    Join Date
    Aug 2015
    Reputation
    10
    Posts
    7

    Yes I done a complete reinstall of my Video Drivers.
    I have a normal G751JT - no modifications.
    Updated Bios to 209
    still experiencing sometimes black screens on normal reboots.

  7. #7
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    12

    I RMA'D my G751jy here in Italy for black boot screen and left USB port not connecting on hot plug in with both my WD Passport 1TB.
    Let's see what comes back.
    I'll keep you posted.
    Greets
    Antonio

  8. #8
    ROG Guru: Orange Belt Array
    Join Date
    Mar 2015
    Reputation
    10
    Posts
    310

    If you get a black screen, press fn+sleep, computer will enter standby, then wake it up. Takes 5 seconds.

    "I RMA'D my G751jy here in Italy for black boot screen and left USB port not connecting on hot plug in with both my WD Passport 1TB." It's very unlikely ASUS will do anything about it. The left USB ports just don't get enough power, it's a design flaw. ASUS would have to redesign the motherboard and issue a global MB recall. Only a class action lawsuit would make them do that. The black screen issue will be fixed by a bios update, if ever,

  9. #9
    nb Array NeoBeum PC Specs
    NeoBeum PC Specs
    Laptop (Model)G751JY
    MotherboardHM87
    Processori7-4860HQ
    Memory (part number)32Gb Kingston Hyper-X
    Graphics Card #1nVidia GTX980M
    Storage #1Samsung 950 Pro NVMe 256 Gb, Samsung 850 Pro 512 Gb
    Storage #22 TB HGST 7KRPM RAID0
    OS Windows Server 2016 Datacenter
    NeoBeum's Avatar
    Join Date
    Aug 2015
    Reputation
    10
    Posts
    175

    Quote Originally Posted by flydutch View Post
    I RMA'D my G751jy here in Italy for ... and left USB port not connecting on hot plug in with both my WD Passport 1TB.
    I changed my bios settings to not powerdown/sleep USB ports
    <img src="eckyeckypoobah.gif" onerror="alert('An error occurred loading the image.')" />

  10. #10
    ROG Member Array
    Join Date
    Jun 2015
    Reputation
    10
    Posts
    12

    In Italy a new g751JY model came out with a new design number. Maybe it has a new motherboard that will fix the flaws and they will change mine.
    Greets

Page 1 of 2 1 2 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •