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  1. #1
    ROG Member Array
    Join Date
    Oct 2012

    Does Asus still offer RMA cross shipping with the R5E?

    I have developed a problem with my Rampage V Extreme board and was considering starting the RMA process. I was looking all over for information on RMA cross shipping like they offered with the Rampage IV Formula a few years ago. Have they stopped offering the option for cross shipping? I can't go weeks without a working PC.

  2. #2
    ROG Guru: Brown Belt Array Vlada011 PC Specs
    Vlada011 PC Specs
    MotherboardRampage V E10 (BIOS 1903)
    ProcessorIntel®i7-5820K (4.5GHz 1.325V)
    Memory (part number)CMD16GX4M4A2666C15
    Graphics Card #1ASUS GTX1080Ti Poseidon
    Sound CardSound Blaster ZxR
    MonitorSamsung P2450H
    Storage #1Samsung 970 EVO PLUS 1TB
    Storage #2Samsung 850 EVO 1TB/WD Black 2TB
    CPU CoolerEK RGB Monoblock RVE10
    CaseLian Li PC-O11 WXC
    Power SupplyEVGA 1200 P2
    Keyboard Deck 87 Francium PRO - MX Brown DS PBT
    Mouse Logitech G900
    Mouse Pad Steeseries QCK
    Headset/Speakers CREATIVE T5900 5.1
    OS Windows 10 Pro x64 v1903
    Accessory #1 iPhone SE Space Grey
    Accessory #2 EK XRES D5 Revo 100 Glass PWM + CoolstreamPE 360
    Accessory #3 Noctua NF-A12x25 PWM x3 (radiator)
    Vlada011's Avatar
    Join Date
    Oct 2013

    Because of that I kept i7-3770K/Z77 FTW Platform until everything is clear with R5E that no more problems.
    If I need RMA I only need to put new motherboard with RAM and CPU and to connect 4 cables and tight H100.
    Today with many half working and problamtic hardware that's simply necessary, parts are not more reliable and we can't stay with one RIG.
    Don't even to talk about back up graphic card/PSU, some cooler...That's necessary.

  3. #3
    ROG Guru: Orange Belt Array
    Join Date
    Oct 2013

    That's the problem with the Asus motherboards. You have to pray you never have to RMA one. There are tons of horror stories. You will wait weeks just to get back the same board but damaged or a different board but damaged.
    Rampage VI Extreme bios 1503
    Core i9 7980XE @ 4.4ghz all cores
    64 gb Corsair Vengeance RGB Pro 3600
    2x RTX 2080 Ti FE NvLink/SLI
    2x Samsung 970 Pro 1tb NVME
    Corsair AX1600i
    Corsair 1000D case
    1x Dell U3818DW 38" Curved Ultrawide and 2x Dell S2716DG 27" 1ms GSYNC 2560x1440 144 hz
    Win 10 Pro x64

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