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G20 Crashing

Vkevint
Level 7

‎08-29-2015 08:48 PM - last edited on ‎03-06-2024 02:06 AM by Community Admin

So once I start playing games that are high intensity for an hour my screen just turns solid pink and stays like that to when i'm forced to restart my computer with the button. Does anyone know what is causing this issue and how I could fix it?



My GPU Graph after i restarted to continue to play and my drivers kept on crashing over and over
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5 REPLIES 5

PersianGasMask
Level 7

‎08-30-2015 04:27 AM

What setup you running?
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Vkevint
Level 7
In response to PersianGasMask

‎08-30-2015 11:00 PM

PersianGasMask wrote:
What setup you running?


I have the G20 with a 760 and i7 4790 with 2 seperate power supplies
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Chris______
Level 7

‎08-31-2015 12:02 AM

I tryed similar scenario and was forced to reinstall windows.
Updated to win 10, make sure its acticated and then reinstalled with win10 home from usb.
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cl-Albert
US Customer Loyalty Agent

‎08-31-2015 04:09 PM

Chris______ wrote:
I tryed similar scenario and was forced to reinstall windows.
Updated to win 10, make sure its acticated and then reinstalled with win10 home from usb.



If anybody is having software issues with the G20AJ in Win8.1 after updating the nVidia vga driver, you may want to try removing the VirtuWatt software first next time if it's not something you want to use as mentioned in the FAQ below.

http://www.asus.com/support/FAQ/1013723/

Hope this is able to help some people out, but not too sure that it can help out the original post. Thanks.
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Vkevint
Level 7
In response to cl-Albert

‎09-04-2015 12:57 AM

Problem went away after leaving my computer off for a day
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