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  1. #1
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    750JS Win10 ATK package V1.0.0039 fails to start on startup sometimes?

    Hi Guys,

    I've run into a problem with my ATK package. When I updated to windows 10 I had some hotkey issues,
    my ATK package was way out of date so I updated to the latest one on the support page for my laptop.
    How ever the latest ATK package fails to start on startup sometimes.
    It's very weird that sometimes it works fine other times it doesn't.
    Has anyone else encountered this problem and know how to fix it? I'm using ATK package V1.0.0039

  2. #2
    ROG Guru: Yellow Belt Array
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    What happens when it "fails to start"? I assume you used Programs and Features to remove the old version, rebooted, then installed the newer package version? And just to be clear, you installed the ATK package specific to Win10? The latest version is 1.0.0040...

    http://support.asus.com/download.asp...hashedid=n%2fa
    Laptop: Asus G750JZ
    OS: Win10

  3. #3
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    Yes, I uninstalled the previous version. I got the Windows 10 ATK package from the 750JS support page, but I'll try 1.0.0040 out.

  4. #4
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    I'm having the same issue with that version as well

  5. #5
    ROG Guru: Yellow Belt Array
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    What's the exact issue you're having?
    Quote Originally Posted by redduc900 View Post
    What happens when it "fails to start"?
    Laptop: Asus G750JZ
    OS: Win10

  6. #6
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    When I turn on my computer, none of my function keys work, the keyboard lights all come on and won't go off.
    My track pad comes back on (it is usually off because I have a mouse plugged in).
    My Wifi and Num lock lights don't come on, although wifi is working.
    The weird thing is that this only happens sometimes and I can't work out specifically why.

  7. #7
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    I'm having the same issue with Version 1.0.0038 (The only other windows 10 version I hadn't tried.)
    I've been doing some digging through the event viewer and I have a feeling this may have something to do with the fast boot feature. (The windows hybrid sleep/shutdown thing.)
    I'll report back if this proves to be the case.
    Last edited by AstralandArcane; 09-09-2015 at 10:55 PM.

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