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  1. #1
    New ROGer Array
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    G551JW LCD discoloration, ghosting and vertical lines

    This issue started yesterday, the LCD on my G551JW started to change color; red becomes black. Ghosting and vertical lines started
    appearing. Tried external display and it's working fine. I just bought this laptop last May 5, 2015. I can't bring this to the place where I
    bought it because it's currently under renovation. I'm still waiting for ASUS to reply on my email.

  2. #2
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    U can't do anything. i have the same issue. Sent to ASUS service but they didn't repare
    Last edited by p1_11; 09-07-2015 at 05:57 PM.

  3. #3
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    Just an update.
    I brought my laptop to the retail store but on a different mall/branch and got my laptop 2 weeks ago. LCD is now working fine again. So far no more issues. Took them 2 weeks to repair.

  4. #4
    ROG Guru: White Belt Array AsSaSsInJ0HN PC Specs
    AsSaSsInJ0HN PC Specs
    Laptop (Model)GL551-JW
    MotherboardINTEL HM86 CHIPSET
    ProcessorIntel i7 4720HQ
    Memory (part number)16GB DDR3L 1.35v
    Graphics Card #1GTX 960m
    Monitor15.6 FHD 1080p
    Storage #11TB 7200rpm HDD
    Keyboard RAZER BLACKWIDOW ULTIMATE 2014 STEALTH EDITION
    Mouse RAZER DEATHADDER CHROMA 2015
    Headset/Speakers SKULLCANDY HESH 2 WIRELESS 7.1
    OS WINDOWS 8.1 64bit soon to WINDOWS 10 !!
    Network RouterKILLER LAN
    Accessory #1 ROG DOCK CUSTOM BUILT BY ME
    Accessory #2 ONE TAP TO POWER ON MY 2 LAPTOP RIG SETUP
    Accessory #3 EXTRA 2.1 HEAVY BASE GEEPAS AUDIO FOR MuSIC !
    AsSaSsInJ0HN's Avatar
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    Listen my friend its not an RMA issue..
    uninstall ASUS SPLENDID DISPLAY
    MAKE TEXT SMALLER APPLY CHANGES.
    RESTART PC.
    U R ALL GOOD.

    THIS WORKS FOR YELLOW TINT AND BLURRY TEXT

  5. #5
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    mine too, experiencing display discoloration and vertical lines just now. i will try that splendid display uninstall. fb later

  6. #6
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    did not worked for me.

  7. #7
    ROG Guru: White Belt Array AsSaSsInJ0HN PC Specs
    AsSaSsInJ0HN PC Specs
    Laptop (Model)GL551-JW
    MotherboardINTEL HM86 CHIPSET
    ProcessorIntel i7 4720HQ
    Memory (part number)16GB DDR3L 1.35v
    Graphics Card #1GTX 960m
    Monitor15.6 FHD 1080p
    Storage #11TB 7200rpm HDD
    Keyboard RAZER BLACKWIDOW ULTIMATE 2014 STEALTH EDITION
    Mouse RAZER DEATHADDER CHROMA 2015
    Headset/Speakers SKULLCANDY HESH 2 WIRELESS 7.1
    OS WINDOWS 8.1 64bit soon to WINDOWS 10 !!
    Network RouterKILLER LAN
    Accessory #1 ROG DOCK CUSTOM BUILT BY ME
    Accessory #2 ONE TAP TO POWER ON MY 2 LAPTOP RIG SETUP
    Accessory #3 EXTRA 2.1 HEAVY BASE GEEPAS AUDIO FOR MuSIC !
    AsSaSsInJ0HN's Avatar
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    Did u restart after uninstalling it ?....

    Can u attach a picture of your screen taken from your mobile/camera?

    P.S it can also be a defective screen ( send to asus for fixing it )

  8. #8
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    Same problem

    I am having the sams problem with my G751JL. Has anyone figured out the fix?
    Or is it hardware based problem?

    If you had your screen replaced, how much did it cost you?

    I have connected my laptop via hdmi, and the colors were fine.

  9. #9
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    Quote Originally Posted by AsSaSsInJ0HN View Post
    Did u restart after uninstalling it ?....

    Can u attach a picture of your screen taken from your mobile/camera?

    P.S it can also be a defective screen ( send to asus for fixing it )
    Yes I did, restarted it, still screen discoloration.

    I sent it to asus last Oct 08, they replaced the screen and its working fine but when I check the webcam, it was so dark,
    then they replaced the webcam. Now its all working. Still testing at the moment. I just got my ROG G551jw today Nov 04.
    Sorry I did not take a picture when it was broken. One thing I noticed when Im booting up theres the INTEL logo at the lower right side of the screen, and the ROG logo is somelike stretched in the middle and also I can see now the windows 10 logo after the ROG logo and INTEL logo disappear.

  10. #10
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    Quote Originally Posted by oll27 View Post
    One thing I noticed when Im booting up theres the INTEL logo at the lower right side of the screen, and the ROG logo is somelike stretched in the middle and also I can see now the windows 10 logo after the ROG logo and INTEL logo disappear.

    All this means is that the BIOS is in CSM mode instead of UEFI mode. If you want to toggle it back, you just need to go into the BIOS and do so, otherwise it's mostly harmless (Other than slower boot times)

    ASUS ROG GL551JW
    Intel Core i7-4720HQ 16GB RAM
    NVIDIA GeForce GTX 960M

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