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  1. #1
    New ROGer Array
    Join Date
    Dec 2016

    USB power loss issues

    My new PC will suddenly have intermittent power available to the USB devices. I know this is what's happening because my USB mouse will no longer function, my USB wireless headsets audio will cut in and out and my controller's LED will flash on and off as if it's being turned off an on rapidly shortly after this happens my monitor will turn black and the computer will become locked up.

    If I shut it down and boot it back up it's fine until it decides to do this again. I am unable to force it to happen. I've tried various CPU and GPU benchmarking, stress test and burn-in programs. It happens very frequently though, but never when I was running a program to try to reproduce it.

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
    Accessory #1 Asus optical drive
    Accessory #2 Koolance ERM-2K3U
    Nate152's Avatar
    Join Date
    Feb 2013

    Hi ByblosHex

    Do you have the latest chipset driver installed?

    A bios update might solve the problem too.

    Depending on the motherboard and if you're using the asmedia usb ports do you have the asmedia usb driver installed?

  3. #3
    ROG Guru: Grand Master Array
    Join Date
    Oct 2012

    Open Device Manager and look for the USB entries. There's an option to revent Windows from turning off USB devices.

  4. #4
    New ROGer Array
    Join Date
    Dec 2016

    I replaced the board. Ill report back if the replacement board exhibits the same behaviors.

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