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Mic issues in Skype & ethernet cable issues.

dani_andor
Level 7

‎09-16-2015 02:41 PM - last edited on ‎03-06-2024 01:54 AM by Community Admin

Hello. I own 2 G551JM laptops. After I updated my laptop to Windows 10, my microphone is too quiet in Skype. I downgraded my drivers to those that I used with windows 8.1, because the default driver from windows 10 is not working either, and it`s even worst. Also, on my working laptop, I have issues with the internet when I'm connected through cable. Anyone have any idea what can I do? Thanks.
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6 REPLIES 6

aeolisio
Level 10

‎09-16-2015 04:00 PM

Clean install after the upgrade. Upgrades can always have impacts on current drivers.
3d printed parts and accessories for the G751. You know you want something better than OEM ->https://www.shapeways.com/shops/aeolisio[SIGPIC][/SIGPIC]
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dani_andor
Level 7

‎09-16-2015 04:40 PM

I updated from windows 7, which was clean installed right before the update, so no drivers or software was installed before the update.
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aeolisio
Level 10

‎09-16-2015 05:06 PM

Different versions of windows will affect your drivers clean install whatever windows your using now. A windows 7 driver will not always work with windows 10
3d printed parts and accessories for the G751. You know you want something better than OEM ->https://www.shapeways.com/shops/aeolisio[SIGPIC][/SIGPIC]
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ManuelG
Level 7
In response to aeolisio

‎09-30-2015 01:59 PM

I'm having the same issue with the ethernet cable. It's like it works fine for a while but gets interrupted after a while with the yellow ! sign, it's pretty annoying. Wifi works just fine. Any help would be appreciated.
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aeolisio
Level 10
In response to ManuelG

‎09-30-2015 05:08 PM

ManuelG wrote:
I'm having the same issue with the ethernet cable. It's like it works fine for a while but gets interrupted after a while with the yellow ! sign, it's pretty annoying. Wifi works just fine. Any help would be appreciated.

Have you checked your router/modem logs. More often then not its a modem/router issue if your using ethernet and having a problem. Uninstall and upgrade your lan driver aswell.
3d printed parts and accessories for the G751. You know you want something better than OEM ->https://www.shapeways.com/shops/aeolisio[SIGPIC][/SIGPIC]
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ManuelG
Level 7
In response to aeolisio

‎10-02-2015 11:11 AM

Not 100% sure yet that it's fixed but it seems to be working fine now. I reverted back to a 2014 driver and then I think the problem was all the power saving options that w10 has which can be found under power management in properties for your ethernet AND under the advance tab also under properties for your ethernet. I think all together they are 3 or 4 options that you have to modify. If I don't come back here with an update it's because it kept working just fine.
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