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  1. #11
    New ROGer Array
    Join Date
    Oct 2015
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    Quote Originally Posted by Bal View Post
    I did rma for second time, waiting for a replacement since 10/15

    Can you guys update, did you solve the power issue?
    Hey Bal!

    I made another RMA telling them this was my 3rd already and asking for a refund. I left my email and phone number in the RMA message. After a day i received the default email that they accept the RMA and the instructions how to pack the monitor. About a week later i got a call from the support desk in my country. They asked me what the story was so i told it all over again. The support guy said he would take care of it and that i would receive a new adapter in a week or so. Today i received the adapter and the power issues seems to be resolved

  2. #12
    ROG Enthusiast Array Bal's Avatar
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    Dec 2014
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    Hi Jordy,

    Thanks for update! Actually I also received a new adapter but at the time my wife was at home and she also gave the postman the power cord.. which left me without gaming atm. So sent an email to asus and waiting them to send me this part.

    How amazing to have a partner that cares so much!
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