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  1. #1
    ROG Enthusiast Array LordofPressure PC Specs
    LordofPressure PC Specs
    Laptop (Model)normal PC
    MotherboardAsus Maximus VII Hero
    ProcessorIntel Core I7-4790K
    Memory (part number)CMD16GX3M2A2133C9 2x8GB
    Graphics Card #1GTX 770 Vendor=Gigabyte, name=Windforce3x
    MonitorDell U2410
    Storage #1Samsung SSD 850 Pro 256GB
    Storage #2Samsung SSD 840 Pro 256GB
    CPU CoolerEnermax Liqmax II 240
    CaseSharkoon Big Tower
    Power SupplyEnermax Platimax 1000w
    Keyboard Logitech
    Mouse LogiLink optical usb
    OS Windows 7 64bit

    Join Date
    Mar 2015
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    Max. VII Hero shut down during 3DMark test without any crash-dump-file pls. help

    hello

    i hope anybody can help me.
    Maximus VII Hero , I7-4790K , new 2x 8 GB DDR3 Corsair 2133 Mhz CMD Dominator, BIOS V. 2201, SSD 850 Pro. CPU-cooler
    Thermalright Macho Rev.A (BW), Windows 7 64bit. No OC of CPU .runs at 4Ghz normal and 4,4Ghz turbo

    During 3DMark Test suddenly the pc shut down and restart. I searched for a crash-file (.dmp), but i can't find one.

    Now the pc runs without any problems as nothing happens. I don't understand why.

    please help.

  2. #2
    ROG Guru: White Belt Array Sparax PC Specs
    Sparax PC Specs
    MotherboardAsus Maximus Hero VII
    ProcessorIntel Core i7 4790K
    Memory (part number)16GB Corsair Vengeance Pro 2400 MHz (CMY16GX3M2A2400C11R)
    Graphics Card #1Nvidia GTX 560Ti
    MonitorSamsung S24C450
    Storage #1120GB Corsair Force 3 SSD
    Storage #22TB Western Digital Caviar Black
    CPU CoolerCorsair H100i
    CaseSilverstone TJ09
    Power SupplyCooler Master 850W
    Keyboard Qpad MK-80
    Mouse Razer Deathadder 2013
    OS Windows 7
    Sparax's Avatar
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    Jun 2014
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    Hi LordofPressure

    Any number of things could have happened here did Event viewer record any errors at the time of the crash?
    (Press Win+R and Type: Eventvwr.msc to open the Event Viewer)

    Have you tested your memory to ensure it is fully stable?
    Memtest86+

    I also notice that your running an older Bios revision you could try updating that to the latest
    MAXIMUS VII HERO BIOS 2702

  3. #3
    ROG Guru: Orange Belt Array Puffnstuff's Avatar
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    Shutting down during a stress event usually points to a weak power supply.

  4. #4
    ROG Enthusiast Array LordofPressure PC Specs
    LordofPressure PC Specs
    Laptop (Model)normal PC
    MotherboardAsus Maximus VII Hero
    ProcessorIntel Core I7-4790K
    Memory (part number)CMD16GX3M2A2133C9 2x8GB
    Graphics Card #1GTX 770 Vendor=Gigabyte, name=Windforce3x
    MonitorDell U2410
    Storage #1Samsung SSD 850 Pro 256GB
    Storage #2Samsung SSD 840 Pro 256GB
    CPU CoolerEnermax Liqmax II 240
    CaseSharkoon Big Tower
    Power SupplyEnermax Platimax 1000w
    Keyboard Logitech
    Mouse LogiLink optical usb
    OS Windows 7 64bit

    Join Date
    Mar 2015
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    hi Puffnstuff and sparax , thxs for your reply's.

    Puffnstuff: i don't think that power supply cause the mistake, please look at my PC Specs. I have an OCZ Fatality 750 watt power supply installed. Only one grafic-card called GTX 770 is in the pci-e slot. My calculation says that i have enough reserves. two HDD, two SSD, one Optical drive, one grafic-card, two 8GB Ram DDR3 and the CPU. Please tell me, whats wrong.

    Sparax: i can and i do now the Memtest , but i think it's not the RAM, they run at 2133 Mhz with the XMP profile. Than i look the Eventvwr.msc for events.
    The BIOS version 2201 is only that i don't need update for my I7-4790K , it's only when you install the fifth Generation CPU (i5-5320 example) , i don't hope that afteBios update the complete PC runs a little bit more unpalatable than now.

  5. #5
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
    Network RouterVerizon Fios
    Accessory #1 Intel Wifi BT pcie card
    Accessory #2 Red Bull
    Accessory #3 English Breakfast Tea
    Menthol's Avatar
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    Set your RAM to the default speed and test again, even though it is capable of the XMP speed that is still considered an overclock, if it does not crash with the Ram at default then enable XMP profile again and add a little extra voltage to your RAM, .02 volts would be a good start

  6. #6
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
    NemesisChild's Avatar
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    Sep 2011
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    A fatal shutdown during a system stress test usually points to a faulty or defective PSU.
    Pull the GTX 770 from your PC and use on the onboard video furnished by your i7 4790k.
    Run the same test again and see if you can get through the benchmark without a crash.
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  7. #7
    ROG Enthusiast Array LordofPressure PC Specs
    LordofPressure PC Specs
    Laptop (Model)normal PC
    MotherboardAsus Maximus VII Hero
    ProcessorIntel Core I7-4790K
    Memory (part number)CMD16GX3M2A2133C9 2x8GB
    Graphics Card #1GTX 770 Vendor=Gigabyte, name=Windforce3x
    MonitorDell U2410
    Storage #1Samsung SSD 850 Pro 256GB
    Storage #2Samsung SSD 840 Pro 256GB
    CPU CoolerEnermax Liqmax II 240
    CaseSharkoon Big Tower
    Power SupplyEnermax Platimax 1000w
    Keyboard Logitech
    Mouse LogiLink optical usb
    OS Windows 7 64bit

    Join Date
    Mar 2015
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    hi menthol and nemesischild , THXS!
    News: i have let the RAM at XMP (2133 mhz) and done the memtest86+ with two Passes, Result= no errors , by 2 Passes. =RAM is good.
    befor i make the next steps: Which effect has the update for the BIOS now ,when i do from Version 2201 to Version 2702 to my system? should i do
    this for my CPU I7-4790K? What brings it?

  8. #8
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
    NemesisChild's Avatar
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    Sep 2011
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    A bios update will wipe out all previous settings, I always clear the CMOS before and afterwards.

    Nothing more is really needed, just make note of your oc settings before doing the update.
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  9. #9
    ROG Enthusiast Array LordofPressure PC Specs
    LordofPressure PC Specs
    Laptop (Model)normal PC
    MotherboardAsus Maximus VII Hero
    ProcessorIntel Core I7-4790K
    Memory (part number)CMD16GX3M2A2133C9 2x8GB
    Graphics Card #1GTX 770 Vendor=Gigabyte, name=Windforce3x
    MonitorDell U2410
    Storage #1Samsung SSD 850 Pro 256GB
    Storage #2Samsung SSD 840 Pro 256GB
    CPU CoolerEnermax Liqmax II 240
    CaseSharkoon Big Tower
    Power SupplyEnermax Platimax 1000w
    Keyboard Logitech
    Mouse LogiLink optical usb
    OS Windows 7 64bit

    Join Date
    Mar 2015
    Reputation
    10
    Posts
    30

    Thxs NemesisChild for your fast reply,
    OC-settings never be made, because the i7-4790K runs on normaly mode with 4Ghz default and 4,4Ghz Turbo Boost, CPU drives between 800 Mhz and
    4000 Mhz, in moment i don't need to push cpu. the only thing or hardware that runs higher is the RAM (2x 8 GB) instead default they go at 2133 Mhz.
    For me it's clear that all settings in Bios were gone,when i update it. the last 2 hours i have set the FAN settings new.
    The Shutting-Down-Crash (this Thread) can also caused , i think, from the heating CPU, i found out. For 25 seconds i start the stability-test to stress
    cpu and i have seen that three from four cores are over the TDP Temp point.
    Then i have carves the Tower, to put the cooler from cpu, set bigger Fan on the top to cpu, cleans the old conductive paste and take new. In Bios i set
    the new FAN setting.
    I can wait now, if the shutting down crash comes again or the problem is now gone.
    Bios update to 2702: Never touch a running system ! ----> i only made it, when everything not running.

  10. #10
    ROG Enthusiast Array LordofPressure PC Specs
    LordofPressure PC Specs
    Laptop (Model)normal PC
    MotherboardAsus Maximus VII Hero
    ProcessorIntel Core I7-4790K
    Memory (part number)CMD16GX3M2A2133C9 2x8GB
    Graphics Card #1GTX 770 Vendor=Gigabyte, name=Windforce3x
    MonitorDell U2410
    Storage #1Samsung SSD 850 Pro 256GB
    Storage #2Samsung SSD 840 Pro 256GB
    CPU CoolerEnermax Liqmax II 240
    CaseSharkoon Big Tower
    Power SupplyEnermax Platimax 1000w
    Keyboard Logitech
    Mouse LogiLink optical usb
    OS Windows 7 64bit

    Join Date
    Mar 2015
    Reputation
    10
    Posts
    30

    i'm back after long time and send greetings to all.
    News: i have changed cpu cooler --> enermax liqmax ii 240 , while cpu would be to hot for me.
    the problem of shut down is actually present at this time. from all reasons or components they can cause this issue , i localize only two components.
    Motherboard VII hero or the CPU.
    I'm afraid to update the Bios and after it's the same as before

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