Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Maximus VII Hero MEI (N/A)

indemeon
Level 7

‎09-29-2015 09:49 PM - last edited on ‎03-06-2024 01:55 AM by Community Admin

Hello! There was an unpleasant problem. It does not appear in the Device Manager (Intel MEI). Because of this, I can not use certain programs Asus AI Suite). I tried to install a newer version of the driver, but it has not brought results. The system also reported the wrong platform. I decided to look in the BIOS, can somewhere I accidentally disabled this feature. On the "Main" I noticed that in the row where the written version of the ME is the notation "N / A". Updating the BIOS has not brought results. Firmware Update utility through the MEI "tfpw64" also did not help. Please help. Sorry for my English.
51921 51922
Labels:
0 Kudos
3,530 Views
8 REPLIES 8

Margus
Level 7

‎09-29-2015 10:27 PM

Your mobo is broken if 5th gen updater not work on asus maximus hero vii dl its should update me and bios if its no help RMA it or go to store and get new mobo. Other way is usb chip programmer but its needs some work and skills before its flashable. These blue lines make me worry FPT not help you because its have descriptor locked by default.
0 Kudos

indemeon
Level 7
In response to Margus

‎09-29-2015 10:42 PM

Unfortunately we did not get back , so as a payment guarantee pokupalat ago and over. Could you tell us more about the USB Chip Programmer.
0 Kudos

indemeon
Level 7
In response to indemeon

‎09-29-2015 10:47 PM

Do not worry about the blue lines. It is the old problem of the monitor, all right. As I understand it there MEI file firmware BIOS. If so, can I try to roll back the firmware such as version 0609?
0 Kudos

Margus
Level 7

‎09-29-2015 10:53 PM

rollback not reflash ME ony you can do it manualy
0 Kudos

indemeon
Level 7
In response to Margus

‎09-29-2015 11:08 PM

Are there any other ways to flash the MEI? After what actions could occur such a problem ?
0 Kudos

Margus
Level 7

‎09-30-2015 01:24 AM

you can try win-raid forum there is ME thread they give you all waht you need
If ME descriptor locked you need use usb chip programmer
Dont waste money for bios chips on net these not work.
1 more way ask new chip from local ASUS repair center or pc repair
ASUS told to me bios and chip not have any warranty they not replace it.
I itself with my board had also bios issue thats wahy i bought usb programmer.
now just everything work great.
0 Kudos

indemeon
Level 7
In response to Margus

‎09-30-2015 01:55 AM

Thank you so much detail that explained everything !
0 Kudos