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N550JK Keyboard Issue - please help!

silverswirly
Level 7
Hi All - I am wondering if anyone has had an issue with their keyboard for the N550JK. I purchased mine in 2014 and have used both Windows 8 and Windows 10. My issue is that when I'm typing, it doesn't pick up every keystroke which leaves me with constant typos. I am wondering if maybe it is a driver issue but I updated to the most recent driver via Windows ("The best driver for your device is already installed.") Sometimes certain programs are worse than others (e.g. Microsoft word is worse than what I'm typing here). Furthermore, I notice a lag sometimes of about 5 seconds or so on basic functions like right clicking. If anyone has had a similar issue of their keystrokes not registering and has found a solution, please let me know. Thank you very much for your help!
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