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  1. #1
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    G751jt Lid making noise when opening and closing lid

    My new g751jt making a loud click sound when opening and closing the lid. It was perfectly fine just a while ago. I am so mad at asus for making this sorts of hardware.
    did anyone else had this issue ? how to fix it ? please say don't say go to customer service .
    Last edited by Nayem33397; 10-04-2015 at 10:57 AM.

  2. #2
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    Please record the sound/video. My g751jy lid does "click" a little when I move it, not sure if it's the same as yours.

  3. #3
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  4. #4
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    did anyone else had this issue ? how to fix it ? please say don't say go to customer service .
    You could open it up and see if all the screws are tight.

  5. #5
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    Quote Originally Posted by Corporal View Post
    You could open it up and see if all the screws are tight.
    where are the screws ?

  6. #6
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    Quote Originally Posted by Corporal View Post
    You could open it up and see if all the screws are tight.
    where are the screws ? not seeing any nearby

  7. #7
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    Open the rear speakers cover, open the palm rest, unscrew 4 screws at the bottom of the display and remove the display cover. Then see if there are any untight screws that connect the display to the base.

  8. #8
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    Quote Originally Posted by Corporal View Post
    Open the rear speakers cover, open the palm rest, unscrew 4 screws at the bottom of the display and remove the display cover. Then see if there are any untight screws that connect the display to the base.
    will I loose warranty if I do so?

  9. #9
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    Quote Originally Posted by Nayem33397 View Post
    will I loose warranty if I do so?
    Sadly opening your laptop up in the manner Corporal is suggesting will void your warranty, such advice really should come with this disclaimer.

    On the flipside Asus has no way to determine that you have done so if there is nothing physically wrong.

    It does kind of sound like there is unwanted play from a loose screw.

    My advice is first to exchange the unit, if not feasible then to have warranty service done. I don't recommend self service as if you error in some way (i.e. scratch/dent some plastic) then you've potentially tossed your warranty which could lead to a very expensive repair later.
    Last edited by joshindaphils; 10-04-2015 at 12:57 PM.

  10. #10
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    to have warranty service done
    Chances are, there is no screw lose and it's just cheap plastic making noise. I don't recommend sending it to asus service, because it will take a long time and very likely won't fix anything. It's more likely that your laptop will be sent back with scratches or components missing. If it's just plastic, they will tell you it's normal and send it right back to you(after a few weeks).
    I don't recommend self service
    Self-service is the only way of fixing screen bezel putting pressure on the screen for example.

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