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  1. #11
    ROG Member Array Nessunowin32 PC Specs
    Nessunowin32 PC Specs
    MotherboardAsus Sabertooth Z77
    ProcessorIntel I7-3770
    Memory (part number)Corsair Vengeance 16 GB 1600 Hz DDR3
    Graphics Card #1Asus GTX 680 (GTX680-DC2T-2GD5)
    Sound CardAsus Strix Raid DLX
    MonitorAsus MS238H
    Storage #1Samsung SSD 830
    Storage #25x HDD Western Digital
    CPU CoolerCorsair H100
    CaseCoolermaster Cosmos II
    Power SupplyCorsair TX750
    Keyboard Corsair K70
    Mouse Corsair M95
    Headset Sennheiser Game Zero
    Mouse Pad Sheet of plain A4 paper
    Headset/Speakers Asus Orion 2.0
    OS Windows 8.1 Pro
    Network RouterAsus RT-N66U with modem Digicom Combo CX

    Join Date
    Apr 2013
    Reputation
    10
    Posts
    5

    Today I installed the sound card in question.
    I have the exact same problem.

    My configuration:

    Windows 8.1 Pro X64
    Intel I7 3770
    Asus Sabertooth Z77 with integrated soundcard disabled
    GTX 680 (359.06)

    I do not know whether to wait for a fix and return the card to the seller and make a refund.

  2. #12
    ROG Guru: Brown Belt Array Vlada011 PC Specs
    Vlada011 PC Specs
    MotherboardRampage V E10 (BIOS 1903)
    ProcessorIntel®i7-5820K (4.5GHz 1.325V)
    Memory (part number)CMD16GX4M4A2666C15
    Graphics Card #1ASUS GTX1080Ti Poseidon
    Sound CardSound Blaster ZxR
    MonitorSamsung P2450H
    Storage #1Samsung 970 EVO PLUS 1TB
    Storage #2Samsung 850 EVO 1TB/WD Black 2TB
    CPU CoolerEK RGB Monoblock RVE10
    CaseLian Li PC-O11 WXC
    Power SupplyEVGA 1200 P2
    Keyboard Deck 87 Francium PRO - MX Brown DS PBT
    Mouse Logitech G900
    Mouse Pad Steeseries QCK
    Headset/Speakers CREATIVE T5900 5.1
    OS Windows 10 Pro x64 v1903
    Accessory #1 iPhone SE Space Grey
    Accessory #2 EK XRES D5 Revo 100 Glass PWM + CoolstreamPE 360
    Accessory #3 Noctua NF-A12x25 PWM x3 (radiator)
    Vlada011's Avatar
    Join Date
    Oct 2013
    Reputation
    20
    Posts
    1,447

    The worse thing is because customer complain on ASUS Sound Card installed on high end ASUS motherboards.
    I understand if someone with Creative have problem but ASUS Sound Cards need to work perfectly with ASUS motherboards and that will be much easier and for customers and for company.
    Special with ROG motherboards.


  3. #13
    New ROGer Array
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    3

    Same Here

    Same problem for me, but with the Asus Soar, this cut of audio is very very annoying...

    Configuration:
    I7 3770
    Asus z87-c
    Asus Nvidia GTX-970
    Windows 10 64bit

    I have contacted the customer service, but all they can say to me is to "return the audio board for warranty"... maybe I do it after christmas... but to me seems more like a driver problem, becouse the Soar is working, it's the audio that don't go well... and Windows, when I try "Solving problem" return a "Isn't possibile to start audio driver"

  4. #14
    Ex-employee Array
    Join Date
    Jun 2020
    Reputation
    108
    Posts
    2,154

    We're already looking into this issue as the OP has reinstalled Windows 8.1 and now it's working fine with the newest driver. Our team haven't been able to replicate the issue. Nessu on the other hand is having issues on Windows 8.1, so actually this issue is very random. If anyone has any other details to share, please kindly PM me.

  5. #15
    New ROGer Array
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    3

    I think that for the moment I'm going to wait... Reinstall the entire sistem with the risk of replicate the problem...

  6. #16
    ROG Member Array
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    5

    I have the same issues with sound cutting. Me and my brother having both the asus strix soar. Both troubles. New driver???

  7. #17
    ROG Member Array
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    5

    Same problem here. Please give us a solution.

  8. #18
    ROG Member Array
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    5

    Click image for larger version. 

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Size:	160.8 KB 
ID:	54414

    Pic of my pc. couldn't upload in PM

  9. #19
    New ROGer Array
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    3

    I'm tempted to reinstall windows 10 brand new to see if this solve the problem... It's a real pain, on the other side... ton of app reinstalling to do...

  10. #20
    ROG Guru: Orange Belt Array
    Join Date
    Jul 2012
    Reputation
    10
    Posts
    308

    Is the issue still happens to anyone who has windows 10 or just 8.1 ?

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