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  1. #1
    New ROGer Array
    Join Date
    Nov 2015
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    G751j Internet conection problems

    Every time i try to conect to any web page o steam or whatever needs a internet conection
    i cannot conect!!

    ERR_CONECTION_TIME_OUT

    i have 2 diferents laptops
    the one with the problem is an asus G751j windows 10 (updated yesterday) before w10 i still have the same F*** problem
    in w8.1

    the other laptop its conected in the same router and dont have this problem

    some games works from time to time bur 99% of the time the G751J its conected to internet but cannot navigate or get internet access

    how do i solve this problem?

  2. #2
    New ROGer Array
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    Nov 2015
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    Quote Originally Posted by Cayman View Post
    Every time i try to conect to any web page o steam or whatever needs a internet conection
    i cannot conect!!

    ERR_CONECTION_TIME_OUT

    i have 2 diferents laptops
    the one with the problem is an asus G751j windows 10 (updated yesterday) before w10 i still have the same F*** problem
    in w8.1

    the other laptop its conected in the same router and dont have this problem

    some games works from time to time bur 99% of the time the G751J its conected to internet but cannot navigate or get internet access

    how do i solve this problem?
    Hello, I had the same problem when I first used my G751JT.
    I believe it was a problem with my antivirus and/or malware software. I had immediately uninstalled Mcafee when I first used the computer.
    I also updated some drivers. I was then unable to download or connect to steam, etc. After a few days of trying stuff, I called Asus for support.
    They recommended I restore everything to factory and do a reset.
    This worked. I uninstalled mcafee with their tool this time and I am using Windows Defender along with a separate malware program.
    I have not had any real problems since.

    Hope this helps,
    Jw

  3. #3
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
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    2,459

    Try Uninstalling l Game First lll sometines it causes internet connection problems u can always reinstall it again .
    http://www.asus.com/us/search/result...IsSupport=True

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