nope, the external port wont work when the screen doesnt show. even when i can hear the sound. nope, i cant even see the word ASUS.

+dstrakele...as usual....

OP: did you boot it with the external plugged in?
excuse me for not knowing each model...but
does this one have the fn/monitor combo?
did you try that during boot?

If you find a solution...please post it ... you may
not be the last to encounter this.... and well..thats
how this works best......

and if you let it sit? running? no?
the fact that if you reset it...it boots.... hmmmm..
so its probably not a hardware issue....

malaysia....not like you can bring it over...... be patient..
this has to be something simple.... like the bios is resetting ..on reboot..

when the blank screen comes up.. have you seen the bios boot...
and goes blank before windows?? or blank from start?
is it getting lost in the drives? ... whats the boot order??
is it set on dvd first...and is something in the drive?
is there more than one hd.... are all these on default..factory....ect...
just troubleshooting a list...none may apply.......
(im guessing here..i cant touch it..be patient)
it boots..........so its probably not hardware...unless it is a weak cap..or short..
somewhere...which is highly, highly unlikely.... it boots.
id look that bios setup over again.......
no luck with the above suggested thread???
....it must be part of the asus package...a chess game to start you out...hahaha...im kidding...relax..
this has to be something simple...ull find it...
watch'n for ur next post..........................c.

You've wasted enough of hour time. If this was a recent purchase try and exchange it for a notebook that works. Otherwise set up an RMA so Asus can get you back up and running. 😄

Good luck,
-JR

JR has good advice. If this is a recent purchase, see if you can exchange it for a new unit.

If not and you still wish to troubleshoot further, what version video driver are you running (check the Properties of the device under "Display Adapters" in Device Manager? Did you ever update the video driver in this system's past?

I would try uninstalling the device and rebooting. If the video driver is uninstalled, Windows should install a Plug N Plug driver and boot into VGA mode. Does this allow a successful restart of your system?

In post #3 he says he can't see the Asus logo when this happens. That would eliminate drivers or anything Windows related.