Results 1 to 9 of 9
  1. #1
    New ROGer Array
    Join Date
    Aug 2014
    Reputation
    10
    Posts
    3

    X99-A Rev 1.xxx with USB 3.0 BSOD On Update, Can't Use 3.0 Ports Now

    I installed ASUS Suite to monitor my rig. Long story short, somewhere in the installation process windows (which had not crashed once since I've had this rig) BSOD'ed and trying to reboot I'd make it to the splash screen and then nothing. When I could get to recovery, Windows install media could find nothing wrong. The two times I magically made it to the Windows login screen, with only my keyboard and mouse plugged in, neither worked. Just dead. I could change the port and get the lights to turn on, but no input.

    Reformatting got me use of my keyboard and mouse back, flashing my bios to the most current revision yielded use of the rest of my USB 2.0 ports, but I bsod anytime I try to use the 3.0 ports. I tried sooooo many forum suggestions, this has been four days of struggle. Any ideas? I'm feeling rather stuck.*
    Last edited by jkugelberg; 03-29-2017 at 01:02 AM.

  2. #2
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0702
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SB AE7
    MonitorAsus ROG PG349Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Velocity RGB and Revo XRes 140 D5
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    36
    Posts
    2,035

    List all your hardware.

    Clear CMOS.

    Are you overclocking anything?*

  3. #3
    Administrator Array Silent Scone@ASUS's Avatar
    Join Date
    Mar 2016
    Reputation
    124
    Posts
    1,798

    Please list full spec list as suggested above and also what operating system.

    The latter issue after formatting and reinstalling could potentially be a red herring so a little more info is needed.

  4. #4
    New ROGer Array
    Join Date
    Aug 2014
    Reputation
    10
    Posts
    3

    Intel Core i7-5820K
    ASUS X99-A 2011-V3 (BIOS version 3505)
    EVGA GeForce GTX 970 4GB FTW
    Crucial Ballistix Sport 32GB DDR4 PC4-19200
    Intel SSDSC2BP480G4
    Samsung HD103SJ
    WDC WD30EFRX-68EUZN0
    Arctic Freezer 120
    SeaSonic X-1050
    NZXT H440 Case (with the x4 NZXT fans included and a Enermax T.B. Silence 120mm fan) <-cooling overkill.
    2x Crossover 2795QHD AHIPS
    Windows 10 x64

    Currently attached peripherals:
    WASD Mechanical Keyboard
    Roccat Tyon
    Steelseries Wireless H
    3Dconnexion SpaceNavigator
    (I can boot with four devices attached.)

    Current status: If I try to plug in my Wacom Cintiq 13" or my Blue Yeti Mic, any controllers, anything in the USB 3.0 ports, it'll hang at the splash screen at boot.
    Not overclocking, prefer everything stock as this is more of a work rig than anything.

    Cleared CMOS to no avail.

  5. #5
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0702
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SB AE7
    MonitorAsus ROG PG349Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Velocity RGB and Revo XRes 140 D5
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    36
    Posts
    2,035

    It's probably the USB devices causing the problem. Firmware or those devices needs to be updated if available. My older USB devices cause this problem on my R5E10, so I don't try to boot the machine with them plugged in. Does the PC boot fine with those devices unplugged? Remove everything except keyboard and mouse and see what happens. This is a known issue.

    *https://rog.asus.com/forum/showthrea...=code+logitech
    Last edited by Hopper64; 03-29-2017 at 04:50 PM.

  6. #6
    New ROGer Array
    Join Date
    Aug 2014
    Reputation
    10
    Posts
    3

    Quote Originally Posted by Hopper64 View Post
    It's probably the USB devices causing the problem. Firmware or those devices needs to be updated if available. My older USB devices cause this problem on my R5E10, so I don't try to boot the machine with them plugged in. Does the PC boot fine with those devices unplugged? Remove everything except keyboard and mouse and see what happens. This is a known issue.

    *https://rog.asus.com/forum/showthrea...=code+logitech
    *

    Thanks for the help and suggestion. I'll try to go through and do that when able, it's rough. I can use the four USB 2.0 ports in the back regardless of peripheral, loads fine with just keyboard and mouse on them, but if I try to use any of the 3.0 ports, before boot it hangs on the Asus pre-post splash screen. If I plug them in after loading Windows I get about 30 seconds before I get a BSOD and a perpetual repair > cannot repair cycle (even with all devices unplugged after). At that point the only thing that works is going into the bios, booting off of a Windows media installation, reformat wholesale, pull the USB install media before it finishes post in the reboot cycle.*
    *

  7. #7
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0702
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SB AE7
    MonitorAsus ROG PG349Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Velocity RGB and Revo XRes 140 D5
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    36
    Posts
    2,035

    What q code are you seeing when it crashes (if available on that board-I'm not familiar with it)?

  8. #8
    ROG Guru: Orange Belt Array smokeintheeye PC Specs
    smokeintheeye PC Specs
    MotherboardRampage V Extreme (X99) Bios 3101
    ProcessorI7 5820K @ 4.6GHz @ 1.285v
    Memory (part number)Corsair Vengeance LPX XMP @ 2400MHz
    Graphics Card #1MSI R9-290 Gaming @ 1100/1375
    MonitorPhilips 4K BDM4065UC
    CPU CoolerSupr EVO X99 + 360 Rad + 1000ml Res + Swiftech MCP655
    CaseHAF X
    Power SupplyHX1000i
    Keyboard Logitech G910
    Mouse Logitech G502
    Mouse Pad Logitech G440
    OS Windows 10 pro 64bit
    Accessory #1 AMBI lighting
    smokeintheeye's Avatar
    Join Date
    Jan 2012
    Reputation
    14
    Posts
    279

    try turning off fast boot in the BIOS.


    Any Reputation is welcome. thanks

  9. #9
    ROG Guru: Orange Belt Array
    Join Date
    Mar 2013
    Reputation
    35
    Posts
    331

    Any updates on this?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •